Aurelian
Category: Voice / Speech AI
An AI-powered voice assistant that automates non-emergency calls for 911 centers, helping to reduce wait times and dispatcher workload. Aurelian was founded in 2022. The company is led by Max Keenan. Based in Seattle, USA. Team size: 11-50. Total funding raised: $14 million. Latest round: Series A. Key investors include NEA, Y Combinator, FUSE, Liquid 2, Palm Drive Capital.
- Founded
- 2022
- Headquarters
- Seattle, USA
- Team size
- 11-50
- Total funding
- $14 million
Value proposition
Aurelian's AI voice assistant helps 911 centers offload non-emergency call volume, which can be up to 80% of total calls. This reduces dispatcher burnout and allows them to focus on critical emergencies, leading to faster response times.
Products and solutions
AI-powered call-taker that automatically routes, triages, and resolves non-emergency police calls.
Unique value
Aurelian's uniqueness lies in its specialized focus on the public safety sector, specifically addressing the niche of non-emergency calls, which are a major pain point for 911 centers. The company pivoted from a different market of automating hair salon bookings to solve this critical problem.
Target customer
911 call centers, also known as Public Safety Answering Points (PSAPs), and other emergency communications centers (ECCs).
Industries served
Public Safety, Emergency Services
Technology advantage
The company's AI is trained to distinguish between real emergencies and non-emergency calls. It can immediately transfer emergency calls to a human dispatcher, while for non-emergencies, it gathers necessary information and either creates a report or relays the details to the appropriate department. The platform is customizable for different jurisdictions and departments.
How they differentiate
Aurelian's product is already live and handling thousands of actual calls daily, which sets it apart from competitors still in development.
Main competitors
Hyper, Prepared
Key partnerships
Y Combinator (Summer 2022 batch), Key investors: NEA, FUSE, Liquid 2, Palm Drive Capital
Notable customers
MACC 911
Major milestones
Raised $14 million Series A round., Accepted into Y Combinator's Summer 2022 batch., Pivoted from automating hair salon bookings to automating non-emergency calls for 911 centers.
Growth metrics
Automated hundreds of thousands of calls and sent over 10,000 emergent calls to the 911 line to be handled immediately.
Market positioning
AI-powered voice agent that automates non-emergency calls for 911 centers, reducing dispatcher workload and wait times.
Geographic focus
United States
Patents and IP
Information on patents or IP is not publicly available.
About Max Keenan
Co-founder and CEO of Aurelian. Previously worked as an Investment Banking Summer Analyst at Lazard.
Official website: https://www.aurelian.io/