BigPanda
Category: AI Infrastructure
BigPanda is an AIOps platform that automates IT operations, incident management, and reliability for enterprises using AI and machine learning. BigPanda was founded in 2012. The company is led by Assaf Resnick. Based in Redwood City, California, United States. Team size: 349. Total funding raised: $340M. Latest round: Series E Extension. Key investors include Sequoia Capital, Insight Partners, Battery Ventures, Mayfield, UBS, Wells Fargo.
- Founded
- 2012
- Headquarters
- Redwood City, California, United States
- Team size
- 349
- Total funding
- $340M
Value proposition
Reduces IT incident noise through AI-driven correlations, automates resolution workflows, and accelerates incident response with agentic AI tools for operational reliability at scale.
Products and solutions
AI Detection & Response, AI Incident Assistant, AI Incident Prevention, IT Knowledge Graph, Unified Analytics, Agentic Workflow Automation
Unique value
Pioneered Agentic IT Operations by combining AI-native SRE tools with AIOps platform to deliver autonomous incident management.
Target customer
IT operations teams, NOCs, and DevOps teams in enterprise organizations across industries like technology, finance, healthcare, and telecommunications.
Industries served
Information Technology, Financial Services, Healthcare, Telecommunications, Retail, Manufacturing, Insurance
Technology advantage
Proprietary Open Box Machine Learning engine, agentic AI workflows, and integration of causal inference models for root-cause analysis.
How they differentiate
BigPanda differentiates through its Agentic IT Operations platform and AI Detection & Response capabilities, enhanced by Velocity's AI-powered SRE acquisition. Focus on autonomous systems for decision-making without human intervention.
Main competitors
Moogsoft, Dynatrace, Datadog, Splunk, New Relic, ScienceLogic, IBM Instana, ServiceNow
Key partnerships
Acquisition of Velocity (2025) for AI SRE capabilities, Integration with major cloud providers (AWS, Azure, GCP), Partnerships with Splunk, Datadog, and ServiceNow for monitoring tool compatibility
Notable customers
Sony PlayStation, UBS, IHG Hotels and Resorts, Zayo, London Stock Exchange, Labcorp, Bread Financial
Major milestones
$1.2B valuation (2022 unicorn status), Acquisition of Velocity (2025, <$22M), Integration of AI-powered SRE capabilities, $270M+ total funding across multiple rounds
Growth metrics
$80.4M ARR (2024), 349 employees
Market positioning
Leader in AIOps with event intelligence solutions, positioned as a pioneer in automating IT operations at scale for enterprise customers.
Geographic focus
Primarily US-based with global enterprise clients; expanded international footprint through acquisition and partnerships.
Patents and IP
Public filings mention 12+ patents related to IT alert correlation algorithms and ML-based anomaly detection
About Assaf Resnick
Former investor at Sequoia Capital (2005-2011), focused on early and growth-stage investments in software, internet, and mobile sectors
Official website: https://www.bigpanda.io