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Brilliant Harvest

Category: AI in Agriculture

An AI-powered helpdesk and customer experience platform specifically designed for heavy equipment dealers to streamline service, parts, and technical support operations. Brilliant Harvest was founded in 2023. The company is led by Remi Schmaltz. Based in Calgary, Canada. Team size: 10-50. Total funding raised: $5.3M. Latest round: Seed ($4.0M, Feb 2025). Key investors include Builders VC, AltaML, FTW Ventures, Alpaca VC, Automotive Ventures, SVG Ventures, NYA Ventures.

Founded
2023
Headquarters
Calgary, Canada
Team size
10-50
Total funding
$5.3M

Value proposition

Eliminates service bottlenecks by digitizing 'tribal knowledge' and technical manuals, enabling junior technicians to resolve complex issues with the speed of seasoned veterans while reducing equipment downtime for farmers.

Products and solutions

AI-Powered Helpdesk (Mobile & Web), White-Label Dealer-Branded Customer App, Institutional Knowledge Capture System, Automated Technical Manual Interrogation Tool, Service Activity Archiving & Analytics Dashboard

Unique value

Focuses on the 'silver tsunami' (retiring expert workforce) by using Generative AI to ingest and preserve decades of unwritten mechanical expertise and proprietary dealer work orders.

Target customer

Agricultural and construction equipment dealerships, service managers, field technicians, and aftermarket support teams.

Industries served

Agriculture, Construction, Heavy Equipment, Industrial Machinery

Technology advantage

Combines OEM-approved technical manuals with proprietary dealer-specific data to create a specialized 'expert system' that provides first-contact resolution, moving beyond generic LLMs into high-precision mechanical diagnostics.

How they differentiate

Brilliant Harvest differentiates through a vertical-specific Generative AI that ingests 'tribal knowledge' and proprietary OEM technical manuals. Unlike general helpdesks, it is built specifically for the heavy equipment service bottleneck, focusing on preserving the expertise of a retiring workforce ('Silver Tsunami') to enable junior technicians to perform at expert levels.

Main competitors

Tavant, Syncron, ServiceTitan (Commercial/Industrial divisions), AgVend

Key partnerships

AltaML (AI Venture Studio and co-development partner), Rocky Mountain Equipment (Major launch partner and Canada’s largest ag-dealer), CNH Industrial (Deep ecosystem integration with their dealer network), SVG Ventures | THRIVE (AgTech accelerator partner)

Notable customers

Rocky Mountain Equipment (RME), CNH Industrial Dealer Network, Titan Machinery

Major milestones

Company founded in 2023 by veteran AgTech entrepreneur Remi Schmaltz, Secured $1.3M Pre-seed funding in September 2024, Established strategic partnership with AltaML for AI co-development, Closed $4.0M Seed round in February 2026 to scale operations, Successfully integrated with major dealer groups representing over 50% of CNH Industrial's large-scale locations, Secured multiyear renewals with Rocky Mountain Equipment and Titan Machinery

Growth metrics

Achieved commercial adoption across 50% of CNH Industrial’s large dealer locations within two years of founding.

Market positioning

Specialized Vertical AI-SaaS challenger for the heavy equipment and agricultural dealership market.

Geographic focus

North America (primarily Canada and the United States).

Patents and IP

No specific patents disclosed for the current entity as of February 2025; however, the founding team has a history of securing IP in variable rate technology and ag-software.

About Remi Schmaltz

Remi Schmaltz is a seasoned agtech entrepreneur with over 20 years of experience. He previously co-founded and served as CEO of Decisive Farming, a leading farm management software platform that was acquired by TELUS Agriculture in 2019. Before that, he spent over a decade as Vice President of DynAgra, a major agricultural retail business. He is also a General Partner at Koan Capital, an AgTech-focused venture fund.

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