How much funding has Casap raised?

Casap has raised $33.5 million in total funding. Their latest funding round was Series A. Key investors include Emergence Capital, Lightspeed Venture Partners, Primary Venture Partners, SoFi.

Where is Casap headquartered?

Casap is headquartered in San Francisco, USA. The company has a team of 11-50 people.

When was Casap founded?

Casap was founded in 2023. It is based in San Francisco, USA.

Who is the CEO of Casap?

Shanthi Shanmugam is the CEO of Casap. The company was founded in 2023.

Where is Casap located?

Casap is headquartered in San Francisco, USA.

What funding stage is Casap at?

Casap is currently at the Early Stage stage.

How many employees does Casap have?

Casap has approximately 11-50 employees.

Casap

Category: AI in Fintech

Casap offers an AI-powered platform that automates the payment dispute resolution process and fights first-party fraud for banks, credit unions, and fintech companies. Casap was founded in 2023. The company is led by Shanthi Shanmugam. Based in San Francisco, USA. Team size: 11-50. Total funding raised: $33.5 million. Latest round: Series A. Key investors include Emergence Capital, Lightspeed Venture Partners, Primary Venture Partners, SoFi.

Founded: 2023
Headquarters: San Francisco, USA
Team size: 11-50
Total funding: $33.5 million

Value proposition

Casap helps financial institutions save millions by reducing fraud, operational costs, and compliance risks via AI-driven automation of dispute resolution.

Products and solutions

AI-powered first-party fraud detection, Dispute and chargeback automation platform

Unique value

Casap is the first company focusing specifically on first-party fraud, applying a proprietary fraud scoring system to identify false dispute claims and automate resolution.

Target customer

Banks, credit unions, and fintech companies seeking to reduce losses from payment disputes and fraud.

Industries served

Financial Services, Fintech

Technology advantage

Its AI-enabled automation platform integrates deeply with banking operations, providing fast, accurate, and cost-saving dispute resolution with compliance automation.

How they differentiate

Casap differentiates by targeting first-party fraud with AI-driven automation of dispute management and a collaborative copilot experience, unlike competitors focusing mainly on chargeback fraud or general fraud detection.

Main competitors

Featurespace, Effectiv, GBG

Key partnerships

Mastercard Start Path, Alkami Elements Partner Program, Jack Henry Fintech Integration Network

Notable customers

Chartway Credit Union, MidSouth Community Federal Credit Union

Major milestones

Raised $8.5 million in seed funding., Closed $25 million Series A round., Launched AI-powered dispute and fraud automation platform., Recognized by Money20/20 as a leading fintech startup., Won Best of Show at FinovateFall 2025., Named to CB Insights 2026 AI 100 (May 2026)., Named Tearsheet 2026 AI Company of the Year (Aug 2026).

Growth metrics

As of May 2026 company PR: serves 45 financial institutions with 642% year-over-year growth. Public case metrics include ~51% fewer fraud losses and Chartway dispute cost reductions up to ~85–90%.

Market positioning

Positioned as a specialized, AI-led B2B fintech solution focused on financial institutions in North America, aiming to lead intelligent dispute automation.

Geographic focus

Primarily serving the North American financial market, headquartered in San Francisco, USA (also New York).

Patents and IP

No publicly disclosed patents or IP information.

About Shanthi Shanmugam

Shanthi Shanmugam was previously the Head of Brokerage and Crypto Products at Robinhood, where she launched and scaled products such as crypto trading and 24/7 support, gaining deep insight into customer disputes and back-office inefficiencies.

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Official website: https://www.casaphq.com/