Dialogue AI
Category: AI in Analytics & BI
An AI-powered market research platform that utilizes a conversational AI interviewer to automate and scale customer research. Dialogue AI was founded in 2025. The company is led by Benjamin Lo. Based in Los Angeles, USA. Team size: 10. Total funding raised: $6M. Latest round: Seed, $6.0M, 2025-10-17, led by Lightspeed Venture Partners. Key investors include Lightspeed Venture Partners, Seven Stars, Uncommon Projects, The Tornante Company.
- Founded
- 2025
- Headquarters
- Los Angeles, USA
- Team size
- 10
- Total funding
- $6M
Value proposition
To democratize and accelerate market research by providing a faster and more affordable way to gather authentic customer feedback at scale.
Products and solutions
AI-native autonomous research platform, Live conversational AI interviewer
Unique value
Their core innovation is the use of a conversational AI to conduct live, in-depth interviews with customers, which allows for the collection of qualitative data at a quantitative scale.
Target customer
Product managers, marketers, user researchers, and other business teams that need to conduct customer research.
Industries served
General (not industry-specific)
Technology advantage
The platform significantly speeds up the research process from designing studies and recruiting participants to conducting interviews and analyzing data. This allows companies to make faster, more informed decisions.
How they differentiate
Dialogue AI differentiates by using conversational AI for in-depth, qualitative market research, offering a more dynamic and interactive experience than traditional survey platforms. This approach aims to provide deeper consumer insights more quickly and affordably, democratizing access to high-quality research.
Main competitors
SurveyMonkey, Qualtrics, Gong
Key partnerships
Lightspeed Venture Partners (lead investor), Seven Stars, Uncommon Projects, The Tornante Company
Notable customers
Wayfair, Suno, Afterpay, Nextdoor, Quill, Series Entertainment, Blueberry Pediatrics
Major milestones
Successfully launched its AI-powered market research platform in 2025, Secured $6M in seed funding to support growth and development
Growth metrics
As an early-stage startup, specific growth metrics are not publicly available.
Market positioning
Dialogue AI is positioned as an innovator in the market research sector, targeting businesses of all sizes that require rapid, deep consumer insights without the high costs and long timelines associated with traditional research methods. It focuses on providing a more accessible and efficient solution for understanding consumer behavior.
Geographic focus
Based in Los Angeles, USA, Dialogue AI primarily targets the North American market, though its platform is available to users globally.
Patents and IP
Information not publicly available.
About Benjamin Lo
Benjamin Lo has over 15 years of experience in the technology industry, specializing in Platforms, B2B2C, Growth, and GTM. He has held key product leadership roles at Nextdoor, Meta, and realtor.com.
Official website: https://www.dialogueai.com