SeedsAI
Category: AI Infrastructure
AI SaaS platform for call intelligence, conversational analytics, and intelligent voice bots tailored for BFSI customer interactions. SeedsAI was founded in 2023. The company is led by Shubham Khatri. Based in Gurugram, India. Team size: 1-10. Total funding raised: $200K. Latest round: Seed (December 2024). Key investors include Campus Fund.
- Founded
- 2023
- Headquarters
- Gurugram, India
- Team size
- 1-10
- Total funding
- $200K
Value proposition
Delivers humanistic AI voice bots that provide empathetic, scalable customer interactions, boosting agent ROI by 5x, improving CSAT by 27%, reducing training time by 70%, and enabling 100% conversation analysis for real-time insights and automation.
Products and solutions
Intelligent Voice Bots for real-time financial queries, Conversational Analytics for 100% interaction analysis, AI Orchestration and Workflow Automation, Customer Insights and Agent Performance Optimization
Unique value
Humanistic AI combining voice enhancement technology with natural language processing for empathetic, natural conversations that build trust, especially for underserved users; focuses on financial inclusion in diverse linguistic markets like India.
Target customer
BFSI companies, financial institutions, insurance firms, and customer service teams handling high-volume calls
Industries served
BFSI (Banking, Financial Services, Insurance), Fintech, Financial Inclusion
Technology advantage
Scalable GenAI for massive call volumes, self-learning engine that improves over time, seamless integrations, and proven ROI through automation of customer service, agent training, and QA in conservative BFSI sector.
How they differentiate
SeedsAI specializes in AI orchestration for conversational analytics and agent automation in BFSI, delivering 5x agent ROI via insights, Auto QA, and training; Observe.AI and CallMiner provide broader global call analytics, while Yellow.ai focuses on enterprise conversational AI across sectors.
Main competitors
Observe.AI, CallMiner, Yellow.ai
Key partnerships
Girnar Finserv (acquired by; affiliate of InsuranceDekho), Campus Fund (seed investor)
Major milestones
Founded 2023, Seed funding from Campus Fund (December 2024), Acquired by Girnar Finserv (InsuranceDekho affiliate) in November 2025
Growth metrics
45% increase in revenue-to-agent salary ratio; 27% better CSAT; 1/3rd agent-to-manager ratio; 70% decrease in agent ramp-up time; 1-10 employees
Market positioning
Early-stage niche player in India-focused AI SaaS for BFSI call intelligence, recently acquired by Girnar Finserv to enhance InsuranceDekho's automation.
Geographic focus
India (Gurugram)
Patents and IP
No public patents or IP disclosed
About Shubham Khatri
Co-founder and CEO of SeedsAI. Masters' Union alumnus (PGP in Technology and Business Management). Previously co-founded MT Logistics, acquiring over 15K customers and 12K+ vehicles in less than a year. Achieved 5x Agent ROI via AI-driven customer insights, Auto QA, and Agent Training in BFSI sector.
Official website: https://www.seedsai.co/