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SuperDial

Category: AI in Healthcare

A voice AI platform that automates high-friction insurance calls for healthcare organizations, improving efficiency and reducing costs. SuperDial was founded in 2023. The company is led by Sam Schwager. Based in San Francisco, CA, USA. Team size: 9-20. Total funding raised: Over $20 million. Latest round: $15 million Series A round, includes $3 million in venture debt for investments in R&D and market initiatives.. Key investors include SignalFire, Slow Ventures, Box Group, Scrub Capital.

Founded
2023
Headquarters
San Francisco, CA, USA
Team size
9-20
Total funding
Over $20 million

Value proposition

Reduces costs and frees up healthcare staff by automating repetitive and time-consuming phone calls with insurers, allowing teams to focus on higher-value tasks and patient care.

Products and solutions

AI-driven insurance eligibility verification, Prior authorization automation, Claims status follow-ups, Provider credentialing and enrollment

Unique value

SuperDial specializes exclusively in automating outbound calls for the healthcare industry, requiring deep knowledge of complex workflows and compliance. Their AI agents navigate phone trees, hold times, and conduct natural conversations with human representatives.

Target customer

Healthcare organizations, including Revenue Cycle Management (RCM) companies, Dental Service Organizations (DSOs), digital health providers, and provider data vendors.

Industries served

Healthcare, Dental

Technology advantage

Proprietary conversational AI models trained specifically on healthcare and insurance terminology, leading to higher accuracy and success rates in call automation compared to generic voice bots. They also employ a human-in-the-loop system to handle exceptions and continuously improve the AI.

How they differentiate

While competitors offer broad contact center automation solutions, SuperDial focuses solely on the healthcare vertical, enabling a more tailored and effective AI that understands the specific nuances of insurance calls, leading to better outcomes.

Main competitors

NICE CXone, Five9, Observe.AI

Key partnerships

Acquired MajorBoost, a conversational AI company specializing in navigating complex insurer workflows (Jan 2025)., Integration with EHR platforms like DrChrono and Open Dental through partners like NexHealth., Formal commercial partnership with Omega Healthcare to integrate SuperDial's voice AI into Omega's agentic AI platform (Mar 2026)., Strategic partnership with The Guardian Life Insurance Company of America to modernize dental provider data attestation outreach (Apr 2026).

Notable customers

Vyne Dental, The Guardian Life Insurance Company of America

Major milestones

Acquired MajorBoost in January 2025 to enhance AI capabilities. Raised $15 million in a Series A funding round in June 2025.

Growth metrics

Annual revenue run-rate exceeding $1 million, serving over 20 clients. Over 5 million completed calls. Customers report 67% cost savings and up to 4x productivity improvement.

Market positioning

A specialized, high-value provider for healthcare organizations looking to automate revenue cycle management and administrative tasks that rely on phone calls.

Geographic focus

United States

Patents and IP

No publicly disclosed patents; their advantage lies in proprietary AI models and trade secrets.

About Sam Schwager

Sam Schwager is the Co-Founder and CEO of SuperDial. He has a background in computer science and artificial intelligence from Stanford University and has prior experience as a Business Analyst at McKinsey & Company.

Official website: