Skip to main content

Worktrace AI

Category: AI Agents

An agent-native workflow discovery and automation platform that automatically observes, maps, and analyzes how work actually happens across enterprise systems and teams, then identifies and enables high-impact AI automation opportunities. Worktrace AI was founded in 2024. The company is led by Angela Jiang. Based in San Francisco, USA. Team size: 7-10. Total funding raised: $9.3M. Latest round: Seed round ($9.3M, Dec 2025). Key investors include 8VC (co-lead), Conviction (co-lead), OpenAI Startup Fund, Zero Shot Fund, SV Angel, Mira Murati (former OpenAI CTO), Jason Kwon (OpenAI Chief Strategy Officer), Nick Turley (Head of ChatGPT), Joanne Jang (Head of Product, Model Behavior), Logan Kilpatrick (former OpenAI Developer Relations).

Founded
2024
Headquarters
San Francisco, USA
Team size
7-10
Total funding
$9.3M

Value proposition

Collapses weeks of manual process discovery into days of automated insight by passively observing real work patterns, enabling enterprises to redeploy 60-80% of AI team effort from mapping workflows to optimizing them, with potential for up to 90% productivity gains on identified automation opportunities.

Products and solutions

AI Workflow Discovery Engine - Passively observes and maps real employee workflows across desktop applications, Process Mining & Task Mining Platform - Analyzes both high-level process flows and granular desktop-level actions, Visual Process Map Generator - Automatically creates visual representations of how work actually happens, Automation Opportunity Ranking System - AI-powered scoring and prioritization of highest-impact automation candidates, AI Agent Builder - Converts discovered workflows into intelligent automations that handle variations and edge cases

Unique value

First agent-native process intelligence platform that uses AI to understand work intent, not just replicate clicks. Combines multimodal observation (screen understanding, clicks, applications) with LLM-based common-sense reasoning to distinguish actual work from incidental activity. Features 'memory with boundaries' privacy architecture where AI remembers productivity-enhancing patterns but forgets user-deleted information.

Target customer

Large enterprises with complex mid- and back-office operations, particularly Chief AI Officers and AI leadership teams in healthcare, financial services, logistics, and technology companies seeking to scale agentic AI transformation

Industries served

Healthcare (back-office operations), Financial Services & Fintech, Logistics & Supply Chain, Enterprise Software, Business Process Outsourcing

Technology advantage

Integrates advanced AI capabilities (OpenAI models, multimodal understanding, intent inference) with enterprise-grade process mining. Unlike traditional process mining limited to log analysis and linear workflows, Worktrace builds hub-and-spoke intelligent agents that handle workflow variations, edge cases, and decision-making. Team's unique combination of OpenAI product experience (GPT-3.5, GPT-4, ChatGPT launches) and deep systems research (UIUC, MIT, Microsoft Research) enables rapid iteration on both AI capabilities and enterprise deployment requirements.

How they differentiate

Agent-native workflow discovery platform that uses multimodal AI observation (screen understanding, clicks, applications) with LLM-based common-sense reasoning to understand work intent rather than just replicating clicks. Features 'memory with boundaries' privacy architecture. Built by former OpenAI product managers who led GPT-3.5 and GPT-4 launches, collapses weeks of manual process discovery into days of automated insight.

Main competitors

Celonis, UiPath, Skan.ai

Key partnerships

Conviction (co-lead investor), 8VC (co-lead investor), OpenAI Startup Fund, Zero Shot Fund, SV Angel, Strategic angel investors: Mira Murati (former OpenAI CTO/Thinking Machines Lab), Jason Kwon (OpenAI Chief Strategy Officer), Nick Turley (Head of ChatGPT), Joanne Jang (Head of Product, Model Behavior), Logan Kilpatrick (former OpenAI Developer Relations), Enterprise design partners in fintech, healthcare, and logistics sectors

Notable customers

Enterprise design partners in fintech sector, Healthcare organizations (back-office operations), Logistics companies

Major milestones

Founded in 2024 by Angela Jiang (former OpenAI PM) and Deepak Vasisht (UIUC Professor), Raised $9.3M seed round co-led by 8VC and Conviction in Dec 2025, Backed by prominent OpenAI executives including former CTO Mira Murati, Developed agent-native workflow discovery platform combining process and task mining, Presented at SSOWeek to global SSCs and GBS centers

Growth metrics

$330K ARR reported in 2025; actively onboarding enterprise design partners in fintech, healthcare, and logistics sectors

Market positioning

Early-stage enterprise AI platform positioned as 'AI adoption layer' for enterprises scaling agentic AI transformation. Targets large enterprises with complex mid- and back-office operations, competing in the emerging process intelligence and AI automation market.

Geographic focus

North America (headquartered in San Francisco), targeting global Shared Service Centers (SSCs) and Global Business Services (GBS) centers

Patents and IP

No registered patents publicly disclosed as of latest update (December 2025)

About Angela Jiang

Former Product Manager at OpenAI (Jan 2022 - Dec 2024), where she was OpenAI's third product manager and part of the team that built ChatGPT. Led product for GPT-3.5 and GPT-4 launches. Previously worked as a Product Manager at Determined AI (Jun 2021 - Jan 2022), which was acquired by Hewlett Packard Enterprise. Holds a PhD in Machine Learning Systems from Carnegie Mellon University (2015-2020) and a BS in Computer Science from Northwestern University (2010-2014).

Official website: