Singapore-based Level3AI has raised $16.6m in seed funding led by Lightspeed to scale its enterprise...
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The article reports a standard seed-stage funding round for a new enterprise agent player in the APAC market, which confirms the existing trajectory of agentic automation in customer engagement.
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Singapore-based Level3AI has raised $16.6m in seed funding led by Lightspeed to scale its enterprise AI agents across Asia-Pacific. The company, founded in 2024, has already handled 10M+ customer interactions with 80% automation rate while maintaining 95% customer satisfaction through its hybrid LLM plus rule-based control system. This signals investor confidence in AI-powered customer engagement solutions that balance automation with human oversight. With clients like GetGo and Carousell, Level3AI targets 10,000 enterprises as APAC's trusted AI customer engagement partner.
