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Basata

Category: AI in Healthcare

AI company deploying specialty-specific AI agents that automate healthcare administrative workflows end-to-end for specialty practices Basata was founded in 2024. The company is led by Kaled Alhanafi. Based in Tempe/Phoenix, Arizona, United States. Team size: 11-50. Total funding raised: $24.5M. Latest round: Series A. Key investors include Basis Set Ventures (lead); Cowboy Ventures; PHX Ventures; Zenda Capital; Victoria Treyger (Sofeon).

Founded
2024
Headquarters
Tempe/Phoenix, Arizona, United States
Team size
11-50
Total funding
$24.5M

Value proposition

Basata's AI agents automate the entire referral-to-scheduling workflow — processing faxed referrals, extracting patient data, creating EHR entries, and using AI voice agents to contact patients and schedule appointments — replacing manual processes that still rely on fax machines and phone calls.

Products and solutions

AI agents for: referral processing & intake automation; document/fax processing with data extraction; AI voice agents for patient scheduling & call center; EHR integration; patient communication (appointment reminders, follow-ups); analytics dashboard for practice efficiency tracking

Unique value

End-to-end specialty-specific AI agents combining document processing AND voice AI in a single integrated platform, tailored to individual specialty workflows rather than point solutions. Usage-based pricing (per document/call) rather than per-seat. Deep EHR integration with low learning curve.

Target customer

Specialty healthcare providers (cardiology, urology, gastroenterology, ophthalmology) and health systems in the US

Industries served

Healthcare (specialty practices: cardiology, urology, gastroenterology, ophthalmology)

Technology advantage

Combines computer vision (document processing) with voice AI in a unified platform; specialty-specific customization per vertical (cardiology first, then urology); integrates with existing EHR/EMR and fax systems; HIPAA-compliant; AI voice agents that handle natural patient conversations for scheduling

How they differentiate

Unlike competitors that focus on single-point solutions (document intelligence only or voice only), Basata offers end-to-end workflow automation combining both document processing and AI voice agents tailored to specific specialties. Usage-based pricing model. Founders with deep healthcare and operational experience (Medtronic, Lyft, Cruise) build trust with medical practices.

Main competitors

Tennr (New York, $160M+ raised, $605M valuation); Assort Health (backed by Lightspeed, $750M valuation); Nabla ($120M raised, clinical notes focus)

Key partnerships

MedAxiom (industry partnership for cardiology AI); Tri-City Cardiology (expanded partnership including voice AI); Midwest Cardiovascular Institute (voice AI partnership); Phoenix Heart

Notable customers

Tri-City Cardiology (one of the nation's largest cardiology groups); Phoenix Heart; Southwest Cardiovascular Associates; Midwest Cardiovascular Institute

Major milestones

Founded 2024 in Phoenix, AZ; Oct 2025: Tri-City Cardiology expands partnership with voice AI; Oct 2025: MedAxiom industry partnership announced; Nov 2025: Midwest Cardiovascular Institute partnership; May 2026: $21M Series A led by Basis Set Ventures

Growth metrics

500,000+ patients served; 100,000 patients processed in last month alone (as of May 2026); 70% of new deals from word-of-mouth; 6X faster referral processing for customers; 100% same-day document processing; 40% more admin time redirected to patient care

Market positioning

Emerging category leader in AI-powered healthcare administrative operations for specialty practices, competing against better-funded rivals by focusing on integrated end-to-end workflows and specialty-specific depth rather than horizontal breadth

Geographic focus

United States (headquartered in Phoenix, AZ with presence in Tempe, AZ and San Francisco, CA)

About Kaled Alhanafi

Ex-Lyft and Cruise executive (Director & General Manager at Cruise; Senior Director at Lyft); HBX Harvard Business School; Arizona State University

Official website: