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Basata

Category: AI in Healthcare

AI company deploying specialty-specific AI agents that automate healthcare administrative workflows end-to-end for specialty practices Basata was founded in 2024. The company is led by Kaled Alhanafi. Based in Tempe/Phoenix, Arizona, United States. Team size: 11-50. Total funding raised: $24.5M. Latest round: Series A. Key investors include Basis Set Ventures (lead); Cowboy Ventures; PHX Ventures; Zenda Capital; Victoria Treyger (Sofeon).

Founded
2024
Headquarters
Tempe/Phoenix, Arizona, United States
Team size
11-50
Total funding
$24.5M

Value proposition

Basata's AI agents automate the entire referral-to-scheduling workflow — processing faxed referrals, extracting patient data, creating EHR entries, and using AI voice agents to contact patients and schedule appointments — replacing manual processes that still rely on fax machines and phone calls.

Products and solutions

AI agents for: referral processing & intake automation; document/fax processing with data extraction; AI voice agents for patient scheduling & call center; EHR integration; patient communication (appointment reminders, follow-ups); analytics dashboard for practice efficiency tracking

Unique value

End-to-end specialty-specific AI agents combining document processing AND voice AI in a single integrated platform, tailored to individual specialty workflows rather than point solutions. Usage-based pricing (per document/call) rather than per-seat. Deep EHR integration with low learning curve.

Target customer

Specialty healthcare providers (cardiology, urology, gastroenterology, ophthalmology) and health systems in the US

Industries served

Healthcare (specialty practices: cardiology, urology, gastroenterology, ophthalmology)

Technology advantage

Combines computer vision (document processing) with voice AI in a unified platform; specialty-specific customization per vertical (cardiology first, then urology); integrates with existing EHR/EMR and fax systems; HIPAA-compliant; AI voice agents that handle natural patient conversations for scheduling

How they differentiate

Unlike competitors that focus on single-point solutions (document intelligence only or voice only), Basata offers end-to-end workflow automation combining both document processing and AI voice agents tailored to specific specialties. Usage-based pricing model. Founders with deep healthcare and operational experience (Medtronic, Lyft, Cruise) build trust with medical practices.

Main competitors

Tennr (New York, $160M+ raised, $605M valuation); Assort Health (backed by Lightspeed, $750M valuation); Nabla ($120M raised, clinical notes focus)

Key partnerships

MedAxiom (industry partnership for cardiology AI), Tri-City Cardiology (expanded partnership including voice AI), Midwest Cardiovascular Institute (voice AI partnership), Phoenix Heart, ModMed Marketplace (Jun 2026), athenahealth Marketplace (Jul 2026), Veradigm Marketplace (Jul 2026)

Notable customers

Tri-City Cardiology (one of the nation's largest cardiology groups), Phoenix Heart, Southwest Cardiovascular Associates, Midwest Cardiovascular Institute, N.E.O. Urology Associates

Major milestones

Founded 2024 in Phoenix, AZ, Oct 2025: Tri-City Cardiology expands partnership with voice AI, Oct 2025: MedAxiom industry partnership announced, Nov 2025: Midwest Cardiovascular Institute partnership, May 2026: $21M Series A led by Basis Set Ventures, Jun–Jul 2026: listed on ModMed, athenahealth, and Veradigm Marketplaces, Aug 2026: N.E.O. Urology Associates Voice AI case study (4X staff capacity)

Growth metrics

500,000+ patients served; 100,000 patients processed in last month alone (as of May 2026); 70% of new deals from word-of-mouth; 6X faster referral processing for customers; 100% same-day document processing; 40% more admin time redirected to patient care

Market positioning

Emerging category leader in AI-powered healthcare administrative operations for specialty practices, competing against better-funded rivals by focusing on integrated end-to-end workflows and specialty-specific depth rather than horizontal breadth

Geographic focus

United States (headquartered in Phoenix, AZ with presence in Tempe, AZ and San Francisco, CA)

Patents and IP

USPTO trademarks registered Mar 3, 2026: BASATA (Serial 99299536 / Reg. 8158463) and stylized B (Serial 99299521 / Reg. 8158460) for Class 42 SaaS AI healthcare admin workflow automation; no public utility patents identified

About Kaled Alhanafi

Ex-Lyft and Cruise executive (Director & General Manager at Cruise; Senior Director at Lyft); HBX Harvard Business School; Arizona State University

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