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Duos

Category: AI in Healthcare

Duos is a digital health company that provides an AI-powered platform to help older adults navigate healthcare, benefits, and community resources, empowering them to live independently. Duos was founded in 2020. The company is led by Karl Ulfers. Based in New York, United States. Team size: 51-200. Total funding raised: $163M. Latest round: Strategic Growth Equity, $130.0M, 2025-10, led by FTV Capital. Key investors include FTV Capital, Forerunner Ventures, Humana, Magellan Healthcare, Redesign Health.

Founded
2020
Headquarters
New York, United States
Team size
51-200
Total funding
$163M

Value proposition

To empower older adults to live independently and achieve better health outcomes by simplifying access to a complex landscape of benefits, healthcare services, and community resources through a combination of technology and human support.

Products and solutions

DUOS+AI Navigation Platform: A platform that connects members with Medicare Advantage benefits, community resources, and government programs., Member Activation Services: Services to connect Medicare Advantage beneficiaries with the right benefits and resources at the right time., One-Click Enrollment in Government Benefits: A feature that simplifies the process of enrolling in government benefits programs.

Unique value

Duos' uniqueness lies in its 'system of aging'—a comprehensive, AI-powered platform that combines technology with personalized human support. This dual approach addresses both the social and health needs of older adults, aiming to be a single, trusted resource for navigating the complexities of aging.

Target customer

The primary target customers are older adults and Medicare beneficiaries. Duos partners with health plans (including Medicare Advantage and Medicaid), providers, and caregiver organizations to offer its services to their members.

Industries served

Healthcare, Insurance (Health Plans), Senior Care

Technology advantage

The core technological advantage is the DUOS+AI platform. This platform utilizes artificial intelligence to provide personalized care navigation, identify and recommend relevant benefits, and streamline the enrollment process for various government programs. This technology-driven approach allows for scalable and efficient support for a large population of older adults.

How they differentiate

Combines AI-driven navigation with personalized human support focused specifically on older adults and Medicare populations, aiming to be a single trusted resource for aging-related navigation.

Key partnerships

FTV Capital (lead investor in recent funding round), Forerunner Ventures, Humana, Magellan Healthcare, Other Medicare Advantage and Medicaid health plans

Notable customers

Humana, Magellan Healthcare

Major milestones

Founded in 2020, Secured $130M strategic growth investment to expand AI capabilities, Partnerships and deployments with Medicare Advantage and Medicaid health plans

Growth metrics

Expanding partnerships and deployment across Medicare Advantage, Medicaid, and ACA marketplaces; scaling AI navigation capabilities.

Market positioning

Growth-stage company scaling its AI and partnerships after a $130M strategic growth investment.

Geographic focus

United States

Patents and IP

Specific information about patents or IP is not publicly available.

About Karl Ulfers

Co-founder and CEO of Duos. Previously served as CEO of Rally Health, a digital health company acquired by UnitedHealth Group, and held leadership roles at Optum, a subsidiary of UnitedHealth Group.

Official website: