Where is exmore headquartered?

exmore is headquartered in Shibuya, Tokyo, Japan. The company has a team of 1-10 people.

exmore operates in the AI in Healthcare sector. Japanese healthcare DX startup providing AI-powered 24/7 chat reception service "SuguDesk" for medical clinics to automate routine patient inquiries 24/7 AI chat reception that reduces phone call burden on clinic staff by automatically answering routine patient inquiries, with clinic-specific FAQ customization and continuous improvement from chat logs

When was exmore founded?

exmore was founded in 2024. It is based in Shibuya, Tokyo, Japan.

Who is the CEO of exmore?

根来杏奈 (Anna Negoro) is the CEO of exmore. The company was founded in 2024.

Where is exmore located?

exmore is headquartered in Shibuya, Tokyo, Japan.

What funding stage is exmore at?

exmore is currently at the Seed stage.

How many employees does exmore have?

exmore has approximately 1-10 employees.

exmore

Category: AI in Healthcare

Japanese healthcare DX startup providing AI-powered 24/7 chat reception service "SuguDesk" for medical clinics to automate routine patient inquiries exmore was founded in 2024. The company is led by 根来杏奈 (Anna Negoro). Based in Shibuya, Tokyo, Japan. Team size: 1-10. Latest round: Seed. Key investors include Oikaze Ventures, Yusuke Sato (Angel), Yosuke Takatsuki (Angel).

Founded: 2024
Headquarters: Shibuya, Tokyo, Japan
Team size: 1-10

Value proposition

24/7 AI chat reception that reduces phone call burden on clinic staff by automatically answering routine patient inquiries, with clinic-specific FAQ customization and continuous improvement from chat logs

Products and solutions

SuguDesk (スグデスク) — AI-powered 24/7 chat reception service for medical clinics that handles routine patient inquiries (hours, appointments, access, fees) automatically on clinic websites

Unique value

Medical-specialized AI chat with non-clinical guardrails (no medical diagnosis), clinic-specific FAQ design by dedicated team, and proven ~2.5x higher appointment conversion rate via chat vs standard website

Target customer

Medical clinics in Japan (dermatology, internal medicine, dental, women's health clinics, etc.)

Industries served

Healthcare / Medical Clinics (aesthetic dermatology, internal medicine, dental, women's health clinics)

Technology advantage

AI chat with medical-specific guardrails (no clinical judgment — redirects to in-person visit), dedicated team designs clinic-specific FAQ data, automatic FAQ generation and improvement from chat logs, management dashboard for usage analytics

How they differentiate

Focuses exclusively on medical clinic "non-core" operations (reception/inquiry handling) rather than general-purpose chatbots; dedicated team designs per-clinic FAQ; non-clinical guardrails ensure safety; proven ROI with ~2.5x appointment conversion rate

Main competitors

NOMOCa-AI chat (by Genova), 受診ボット / Jushin Bot (by Doctor's Net / MIRAIZU), メディコAI受付プラス (Medico AI Reception Plus)

Notable customers

AdeB Clinic (aesthetic dermatology), Luna Ladies Clinic (gynecology)

Major milestones

Founded December 2024, Launched SuguDesk as first product, Seed round led by Oikaze Ventures in May 2026 (announced July 2026), Won PoC Award at "Hospital Management Innovation Pitch" hosted by Nihon Keiei

Market positioning

Early-stage Japanese healthtech startup targeting the 105,000+ general clinics nationwide, starting with AI chat reception and expanding into broader non-core operational support (recruitment, administrative manager duties, patient acquisition)

Geographic focus

Japan

About 根来杏奈 (Anna Negoro)

Ex-SHIFT (B2B sales, sales planning, HR development, sales manager); Ex-STORES; Large general human resources company. Founded exmore in December 2024.

Official website: https://exmore.jp