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FYLD

AI-powered frontline intelligence platform for the global infrastructure sector, enabling real-time field operations visibility, safety, and productivity. FYLD was founded in 2020. The company is led by Shelley Copsey. Based in London, United Kingdom. Team size: 101-500. Total funding raised: $79.2M. Latest round: Series B. Key investors include Ontario Teachers' Pension Plan (via Koru), Energy Impact Partners (EIP), Partech Growth Impact Fund, SGN.

Founded
2020
Headquarters
London, United Kingdom
Team size
101-500
Total funding
$79.2M

Value proposition

Transform field operations from reactive to predictive by turning real-time video, voice, and photo data into structured intelligence, reducing injuries by up to 48% and boosting productivity by 8-12% within weeks of deployment.

Products and solutions

FYLD App (mobile app for field workers with AI-powered video/voice/photo capture, smart workflows, real-time risk assessment), FYLD Cloud (AI-powered analytics dashboard for managers with live visibility, compliance tracking, predictive insights), FYLD ShowMe (utility customer self-service solution for issue reporting), Edge AI technology (patent-pending on-device AI processing)

Unique value

Only AI-native platform purpose-built for critical infrastructure fieldwork that replaces paper forms with video-based AI analysis, delivering operational certainty and first-time-right delivery at scale (30,000-40,000 workers).

Target customer

Infrastructure organizations in utilities (gas, water, electricity), heavy civil construction, energy (including data center construction), and highway maintenance — with field workforces of 1,000 to 40,000+ workers.

Industries served

Utilities (gas, water, electricity), Heavy civil construction, Energy infrastructure, Highway/road maintenance, Rail

Technology advantage

Patent-pending Edge AI technology; NLP and computer vision for real-time video/voice analysis; AI-powered predictive risk detection; Smart Workflows automation; integration with Procore and other construction management platforms; BCG X and Ontario Teachers' Pension Plan backing providing deep infrastructure ecosystem access.

How they differentiate

AI-native platform built from the ground up for field workers (not retrofitted from back-office software); video-based data capture replaces static forms; patent-pending Edge AI for real-time on-site analysis; BCG/Koru/OTPP venture studio origin provides deep infrastructure domain expertise; 4-week time-to-value vs. years for legacy systems; proven 48% injury reduction and 6x ROI.

Main competitors

Zaptic (UK-based frontline operations platform), ServiceMax (field service management, acquired by Salesforce), traditional field service management software (retrofitted solutions not AI-native)

Key partnerships

Procore (integration partnership), Ontario Teachers' Pension Plan (via Koru venture studio), BCG X / Boston Consulting Group (venture foundry partner), SGN (anchor customer and investor), Energy Impact Partners (investor), Partech (investor)

Notable customers

SGN (UK gas distributor), Ferrovial, Kiewit Corporation, Quanta Services, Emery Sapp & Sons, Sulzer, Amey, Kier Transportation, Granite Construction, Morrison Water Services, Southern Water, NCDOT (North Carolina Department of Transportation)

Major milestones

2020: Founded as BCG X / Koru venture studio spinout, 2021: £10M Series A led by Koru/OTPP, 2023: £12M funding round, 3x revenue growth, 2024: Expanded to 50+ customers, 35k+ users, 2025: 82% YoY growth, expanded US footprint with Kiewit, Quanta Services, 2026: $41M Series B led by Energy Impact Partners, deployed on 12 of 18 UK energy networks, recognized in Gartner Hype Cycle for Frontline Worker Technologies

Growth metrics

82% YoY growth (2025); $28.8M revenue (2025); 48% reduction in serious worksite injuries for customers; 8-12% average field team productivity boost; 6x ROI achieved; 50+ customers; 35,000+ users

Market positioning

Category-defining AI-powered frontline intelligence platform for critical infrastructure; recognized as a Sample Vendor in Gartner Hype Cycle for Frontline Worker Technologies 2025; named to Deloitte UK Technology Fast 50, BuiltWorlds Infrastructure Tech Top 50, Sifted Top 250 Fastest-Growing Startups in Europe

Geographic focus

Global with strong presence in UK (deployed on 12 of 18 UK gas/electricity networks), expanding rapidly in US (40%+ of revenue expected from US by end of 2026), also active in Europe and South America

Patents and IP

Patent-pending Edge AI technology (mentioned in company resources); proprietary AI models for video-based worksite risk assessment

About Shelley Copsey

Ex-PwC Commercial Director; Ex-CSIRO (Australia's national science agency) Head of Data Technology Commercialization; Ex-CEO of a CSIRO spinout. Commerce degree. Over 15 years in consulting (PwC, KPMG) and infrastructure sectors in Australia.

Latest news about FYLD

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