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Heidi

Category: AI in Healthcare

An AI-powered clinical care partner platform that automates medical documentation, provides real-time evidence-based clinical decision support, and manages patient communications. Heidi was founded in 2019. The company is led by Dr. Thomas Kelly. Based in Melbourne, Australia. Team size: 200-250. Total funding raised: $96.6M. Latest round: Series B. Key investors include Point72 Private Investments, Blackbird Ventures, Headline, Latitude, Anthology, Local Globe.

Founded
2019
Headquarters
Melbourne, Australia
Team size
200-250
Total funding
$96.6M

Value proposition

Saves clinicians 2.5+ hours daily by automating clinical documentation and providing ad-free evidence-based clinical decision support.

Products and solutions

Heidi AI Scribe, Heidi Evidence, Heidi Comms, Heidi Remote, EHR Integration Platform

Unique value

Combines ambient AI clinical documentation with an ad-free, commercially-unbiased evidence layer. Supports 110+ languages and offers free individual clinician access.

Target customer

Healthcare clinicians, health systems, NHS trusts, and medical practice organizations.

Industries served

Healthcare Technology, Clinical Documentation, Healthcare AI, Electronic Health Records (EHR)

Technology advantage

Leverages Anthropic's Claude models for complex clinical conversation interpretation. Proprietary adaptive voice recognition. Largest deployment of ambient AI in UK healthcare.

How they differentiate

Model-agnostic AI architecture with ad-free, commercially-unbiased clinical evidence layer. Supports 110+ languages and offers free individual clinician access.

Main competitors

Abridge, Ambience Healthcare, Nuance/Microsoft Dragon Ambient Experience (DAX)

Key partnerships

Anthropic, HealthPathways, EMGuidance, MIMS, NICE, BMJ Group, Modality Partnership, NHS Trusts, AutoMedica, R1 RCM

Notable customers

Modality Partnership, Cambridge University Hospitals NHS Foundation Trust, NHS Trusts (North West London Acute Provider Collaborative), Beth Israel Lahey Health, MaineGeneral

Major milestones

Series A extension ($16.6M USD) led by Headline in March 2025, Largest ambient AI deployment in UK healthcare via Modality Partnership (January 2025), Series B ($65M USD) led by Point72 at $465M valuation (October 2025), Acquisition of AutoMedica (February 2026), Strategic partnership with R1 RCM (March 2026), Launch of Heidi Remote hardware device (March 2026), Epic integration expanded to mobile with Haiku support (March 2026)

Growth metrics

Supports 2.5M+ weekly consultations across 190+ countries, 115M+ clinical interactions globally, saved 18M+ clinician hours in 18 months. Valued at $465M post-Series B.

Market positioning

Global challenger in AI medical scribe market with strong foothold in UK/NHS and rapid expansion in North America.

Geographic focus

Global presence across 190+ countries with primary markets in UK, Australia, United States, Canada, and Europe.

Patents and IP

No registered patents publicly disclosed as of latest update (February 2026)

About Dr. Thomas Kelly

Dr. Thomas Kelly is a vascular surgical resident and medical doctor who left clinical practice to found Heidi Health. He holds a Medical Degree from the University of Melbourne. He was recognized in Becker's Health IT & Revenue Cycle Up-and-Comers list for 2025 and led the company through a $65M Series B in 2025.

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