Where is Hello Patient headquartered?

Hello Patient is headquartered in Austin, USA. The company has a team of 11-50 people.

What does Hello Patient do?

Hello Patient operates in the AI in Healthcare sector. An AI-powered patient engagement platform that automates and manages end-to-end patient communications across voice, text, and chat. Helps healthcare practices run leaner, grow faster, and deliver better care by using AI agents to automate administrative tasks, reduce staff burnout, and improve the overall patient experience.

When was Hello Patient founded?

Hello Patient was founded in 2024. It is based in Austin, USA.

Who is the CEO of Hello Patient?

Alex Cohen is the CEO of Hello Patient. The company was founded in 2024.

Where is Hello Patient located?

Hello Patient is headquartered in Austin, USA.

What funding stage is Hello Patient at?

Hello Patient is currently at the Early Stage stage.

How many employees does Hello Patient have?

Hello Patient has approximately 11-50 employees.

Hello Patient

Category: AI in Healthcare

An AI-powered patient engagement platform that automates and manages end-to-end patient communications across voice, text, and chat. Hello Patient was founded in 2024. The company is led by Alex Cohen. Based in Austin, USA. Team size: 11-50. Total funding raised: $28.8 million. Latest round: Series A, $22.5M, 2025-09, led by Scale Venture Partners. Key investors include Scale Venture Partners, 8VC, Bling Capital, Max Ventures, Remus Capital, FirstLook Partners.

Founded: 2024
Headquarters: Austin, USA
Team size: 11-50
Total funding: $28.8 million

Value proposition

Helps healthcare practices run leaner, grow faster, and deliver better care by using AI agents to automate administrative tasks, reduce staff burnout, and improve the overall patient experience.

Products and solutions

Mia: A conversational AI assistant that handles patient interactions., AI-powered phone agents for scheduling, intake, and reminders., Automated communication workflows across voice, text, and chat., Integration with Electronic Health Record (EHR) and Practice Management Systems (PMS).

Unique value

Hello Patient utilizes generative and conversational AI to create autonomous agents that manage complex, real-time patient conversations, going beyond simple automated messages or basic chatbots.

Target customer

Medium to large healthcare practices and medical groups.

Industries served

Healthcare

Technology advantage

The company operates as a fully managed service partner, allowing healthcare providers to completely outsource their patient communication workflows. Its key advantage is the seamless integration with existing healthcare systems (EHR, PMS) and a 24/7, multi-language AI assistant that provides a consistent patient experience and frees up administrative staff.

How they differentiate

Hello Patient differentiates itself through its AI assistant, Mia, which provides a seamless, multi-channel patient communication experience across voice, text, and chat. The platform is designed to integrate with existing electronic health records (EHR) and practice management systems to automate and personalize patient interactions, such as scheduling, reminders, and follow-ups. This focus on a comprehensive, conversational AI for the 'front door' of healthcare aims to reduce administrative overhead for healthcare practices and improve the patient experience.

Main competitors

Assort Health, Notable, Sensely

Key partnerships

Cartesia AI (voice AI technology), Privia Health (approved third-party vendor / network partner, July 2026)

Notable customers

Octave Health, Revive Med Spa, Pulse-MD Urgent Care, Piedmont Urgent Care by WellStreet, Ortho1 Medical Group, Wally, Halo Health, Carbon Health, Found, Parachute Health

Major milestones

Secured $22.5 million Series A led by Scale Venture Partners (Sep 2025)., Launched out of stealth with $6.3 million seed (Oct 2024)., Launched AI patient engagement platform with assistant Mia., Became approved Privia Health third-party vendor (Jul 2026)., Received SOC 2 Type 2 certification (report Jun 2026; announced Jul 16, 2026).

Growth metrics

1.3M conversations handled; 327k calls completed; 993k messages sent (per company homepage). Practices report ~100% answer rates, ~18% more appointments booked, ~95% reduction in patient wait times.

Market positioning

Hello Patient is positioning itself as a key player in the conversational AI market for healthcare. It targets small to medium-sized healthcare practices, aiming to help them operate more efficiently and scale faster by automating patient communication. The company's focus on both voice and text-based AI interactions positions it as a versatile solution for a wide range of patient communication needs.

Geographic focus

USA

Patents and IP

No public patents were found.

About Alex Cohen

Led consumer product and growth at Carbon Health (~4 years), including call-center/patient communications infrastructure. Previously founded consumer fintech company Birch.

More AI in Healthcare companies

Official website: https://www.hellopatient.com