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Hello Patient

Category: AI in Healthcare

An AI-powered patient engagement platform that automates and manages end-to-end patient communications across voice, text, and chat. Hello Patient was founded in 2024. The company is led by Alex Cohen. Based in Austin, USA. Team size: 11-50. Total funding raised: $28.8 million. Latest round: Series A, $22.5M, 2025-09, led by Scale Venture Partners. Key investors include Scale Venture Partners, 8VC, Bling Capital, Max Ventures, Remus Capital, FirstLook Partners.

Founded
2024
Headquarters
Austin, USA
Team size
11-50
Total funding
$28.8 million

Value proposition

Helps healthcare practices run leaner, grow faster, and deliver better care by using AI agents to automate administrative tasks, reduce staff burnout, and improve the overall patient experience.

Products and solutions

Mia: A conversational AI assistant that handles patient interactions., AI-powered phone agents for scheduling, intake, and reminders., Automated communication workflows across voice, text, and chat., Integration with Electronic Health Record (EHR) and Practice Management Systems (PMS).

Unique value

Hello Patient utilizes generative and conversational AI to create autonomous agents that manage complex, real-time patient conversations, going beyond simple automated messages or basic chatbots.

Target customer

Medium to large healthcare practices and medical groups.

Industries served

Healthcare

Technology advantage

The company operates as a fully managed service partner, allowing healthcare providers to completely outsource their patient communication workflows. Its key advantage is the seamless integration with existing healthcare systems (EHR, PMS) and a 24/7, multi-language AI assistant that provides a consistent patient experience and frees up administrative staff.

How they differentiate

Hello Patient differentiates itself through its AI assistant, Mia, which provides a seamless, multi-channel patient communication experience across voice, text, and chat. The platform is designed to integrate with existing electronic health records (EHR) and practice management systems to automate and personalize patient interactions, such as scheduling, reminders, and follow-ups. This focus on a comprehensive, conversational AI for the 'front door' of healthcare aims to reduce administrative overhead for healthcare practices and improve the patient experience.

Main competitors

Assort Health, Notable, Sensely

Key partnerships

Cartesia AI (for voice AI technology), Scale Venture Partners (Lead investor), 8VC (Investor), Bling Capital (Investor)

Notable customers

Not publicly available.

Major milestones

Secured $22.5 million in a Series A funding round led by Scale Venture Partners., Launched out of stealth with $6.3 million in seed funding., Developed and launched its AI-powered patient engagement platform, featuring the AI assistant 'Mia'.

Growth metrics

Not publicly available.

Market positioning

Hello Patient is positioning itself as a key player in the conversational AI market for healthcare. It targets small to medium-sized healthcare practices, aiming to help them operate more efficiently and scale faster by automating patient communication. The company's focus on both voice and text-based AI interactions positions it as a versatile solution for a wide range of patient communication needs.

Geographic focus

USA

Patents and IP

No public patents were found.

About Alex Cohen

Founder & CEO at Hello Patient. Previously, he was a Senior Product Manager at Carbon Health, where he focused on scaling the company's technology. He also founded a consumer fintech company called Birch.

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