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Medtrip

Category: AI in Healthcare

Indonesian medical concierge and medical tourism facilitator helping patients access cross-border healthcare through AI-driven technology. Medtrip was founded in 2023. The company is led by Danang Firdaus. Based in Jakarta Selatan, Indonesia. Team size: 11-50. Latest round: Pre-Seed. Key investors include Hasan.VC.

Founded
2023
Headquarters
Jakarta Selatan, Indonesia
Team size
11-50

Value proposition

Medtrip connects Indonesian patients with trusted doctors and hospitals abroad (Malaysia, Singapore, South Korea, Thailand), providing personalized recommendations, cost estimation, and end-to-end medical travel logistics — all free of charge to patients.

Products and solutions

Doctor & Hospital Recommendations; Medical Cost Estimation; Consultation Appointment Booking; Medical Check-up Packages; Medical Evacuation; Medical Nurse Escort; Homecare Services (vaccination, nurse/doctor home visits); AI-based product development (in progress)

Unique value

Free medical concierge service for patients; official partner of leading hospitals in Malaysia; AI-powered personalization; end-to-end medical travel assistance from consultation to evacuation.

Target customer

Indonesian patients and families seeking medical treatment abroad (medical tourism), including working professionals and young families needing cross-border healthcare access.

Industries served

Medical Tourism; Healthcare; Medical Concierge; Health-Tech

Technology advantage

AI-based product development for personalized medical recommendations; integrated platform connecting patients to 80+ hospitals across multiple countries; technology-driven approach to streamline complex cross-border medical logistics.

How they differentiate

Unlike general telemedicine platforms (Halodoc, Alodokter) focused on domestic consultations, Medtrip specializes in cross-border medical tourism with end-to-end concierge service, hospital partnerships abroad, and AI-driven personalization for international treatment planning.

Main competitors

Halodoc; Alodokter; SehatQ

Key partnerships

80+ hospitals across Malaysia (Island Hospital Penang, Mahkota Medical Centre, Subang Jaya Medical Centre, Prince Court Medical Centre, Sunway Medical Centre), Singapore, and South Korea; Hasan.VC (investor & accelerator); Malaysia Healthcare Travel Council (MHTC)

Major milestones

Pre-seed funding led by Hasan.VC (May 2026); accepted into Hasan.VC Cohort 003; partnerships with 80+ hospitals across Malaysia, Singapore, and South Korea; 3x YoY revenue growth

Growth metrics

3x year-on-year revenue growth; thousands of patients served; 80+ hospital partnerships

Market positioning

Early-stage Indonesian health-tech startup targeting the outbound medical tourism market (600K-1M Indonesians traveling abroad for treatment annually, ~US$11.5B forex outflow). Positioned as a tech-enabled medical concierge bridging Indonesian patients to Southeast Asian healthcare providers.

Geographic focus

Indonesia (outbound patients); Malaysia, Singapore, Thailand, South Korea (destination healthcare markets)

About Danang Firdaus

Ex-BATAS.CO.ID; PT Cadaem Global Konsultan. Master of Business Logistics & Supply Chain Management, Monash University. Bachelor of Business Information Systems, Monash University.

Official website: