Mykare
Category: AI in Healthcare
AI-native healthcare OS connecting patients with affordable hospital networks and automating patient journeys through AI agents Mykare was founded in 2021. The company is led by Senu Sam. Based in Kochi, Kerala, India. Team size: 101-500. Total funding raised: $3.2M. Latest round: Undisclosed. Key investors include OnDeck ODX, Avaana Seed, Huddle, Endurance Capital, F Health, VeritasX, Stanford Angels, Phoenix Angels, Andrew Parker (Papa.com co-founder), Alfredo Vaamonde (Papa.com co-founder).
- Founded
- 2021
- Headquarters
- Kochi, Kerala, India
- Team size
- 101-500
- Total funding
- $3.2M
Value proposition
Asset-light, affordable hospital network connecting patients to underutilized small/mid-sized hospitals with transparent pricing, AI-enabled patient journey automation, and end-to-end surgical care coordination
Products and solutions
Kare OS (AI-native healthcare operating system) with multi-agent orchestration including: AI Voice Receptionist, Inbound Sales Agent, Outbound Sales Agent, Guest Relation Agent, International Sales Agent, Patient Experience Agent, Feedback Agent, Mykare Health marketplace for elective surgeries
Unique value
AI-native healthcare OS (Kare OS) with 15+ specialized AI agents that automate the entire patient journey from lead capture to post-care follow-up, while operating an asset-light hospital network model that utilizes existing underutilized hospital infrastructure
Target customer
Small and medium hospitals/clinics (B2B); Middle and lower-income patients seeking affordable elective surgeries (B2C); International patients seeking medical care in India
Industries served
Healthcare, Elective Surgery, Preventive Care, Medical Tourism
Technology advantage
Multi-agent AI orchestration with 15+ specialized agents; emotion detection; intent classification; omnichannel presence; 20+ language support (voice & text); enterprise-grade security built for healthcare; doctor-trained and QA-validated response systems
How they differentiate
Unlike full-stack competitors (Pristyn Care, Medfin) that own their own doctor networks, Mykare leverages existing underutilized small/mid-sized hospitals as an asset-light model. Additionally, Mykare has evolved from a surgery marketplace into an AI-native healthcare OS (Kare OS) that sells AI agents to hospitals for patient acquisition and engagement automation
Main competitors
Pristyn Care, Medfin, Ayu Health, Glamyo Health
Key partnerships
300+ hospital partners across 12 Indian cities, partnerships with NBFCs and fintech providers for no-interest patient loans, featured on NITI Aayog's Frontier Tech platform
Notable customers
Large oncology clinic chain (US), Large dental chain (UK), 30-35 larger healthcare facilities with AI agents embedded, 45+ clinics signed up for AI implementation, 250+ hospital partners
Major milestones
Founded 2021 (registered Dec 2021 as Justkare Technologies Pvt Ltd), Launched services Jan 2022, Raised $2.01M seed round Jun 2023, Served 85,000+ patients by mid-2023, Expanded to 12+ Indian cities with 200+ hospital partners, Won KMA Excellence 2023 Award (Best IT Startup of the Year), Featured on NITI Aayog Frontier Tech platform (2025), Raised additional $1M bridge round (Jun 2026) closing at $3.2M total, Launched Kare OS AI-native healthcare platform, Expanded to US, UK, and Middle East markets
Growth metrics
300+ hospital partners; 12+ cities; 100,000+ patients served; 5,000+ international patients; 2,000+ network beds; 60+ team members (earlier); 86+ employees (2025); AI agents embedded in 30-35 large healthcare facilities
Market positioning
Positioned as an affordable healthcare alternative for India's middle and lower-income segments, bridging the gap between expensive branded hospital chains and underutilized smaller hospitals. Also positioning as a "fin-health" startup targeting India's 400M self-employed middle class
Geographic focus
India (metro cities: Delhi NCR, Mumbai, Bengaluru, Hyderabad, Kochi); US; UK; Middle East (Qatar)
About Senu Sam
Ex-Apollo Hospitals; Ex-Gleneagles Global Hospitals (13+ years in healthcare sales/marketing); Stanford Seed program; IIM Bangalore (MDP)
Official website: https://mykare.ai