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NinjaOne

Category: AI Agents

Unified, cloud-first endpoint management platform for MSPs and IT teams. NinjaOne was founded in 2013. The company is led by Sal Sferlazza. Based in Austin, TX, USA. Team size: 1,000. Total funding raised: Approximately $731.5M. Latest round: Series C extension of $500M, enhancing the previous $231.5M Series C round. Key investors include ICONIQ Growth, CapitalG.

Founded
2013
Headquarters
Austin, TX, USA
Team size
1,000
Total funding
Approximately $731.5M

Value proposition

Simplifies IT management with a cloud-first, easy-to-use platform emphasizing security, visibility, and control while providing outstanding customer support.

Products and solutions

Endpoint security, Patch management, Remote monitoring & support, Data protection, IT automation

Unique value

Cloud-first unified stack with an emphasis on customer success and continuous product innovation.

Target customer

Managed Service Providers (MSPs) and IT professionals

Industries served

IT management, Managed Services, Enterprise IT

Technology advantage

Scalable architecture enabling automation of complex IT processes combined with founder-led product focus.

How they differentiate

Focus on simplicity, user-friendly interface, robust customer support, and a modern cloud-native approach versus legacy solutions.

Main competitors

Kaseya, ConnectWise, Datto

Key partnerships

Partnerships with leading MSP tool providers, Investments/partnerships with ICONIQ Growth and CapitalG

Notable customers

HelloFresh, Nissan, Nvidia, Pabst Brewing Company, State of California, University of Oxford

Major milestones

Founded in 2013 as NinjaRMM and rebranded to NinjaOne in 2021 Raised $231.5M in Series C funding achieving a valuation of $1.9B Secured a $500M Series C extension round, reaching a total funding of approximately $731.5M and a valuation of $5B

Growth metrics

Serves over 17,000 customers managing more than 7 million endpoints with 70%+ year-over-year revenue growth

Market positioning

Positioned as a scalable, modern endpoint management solution that is both innovative and customer-centric.

Geographic focus

Primary focus on North America with global reach.

About Sal Sferlazza

Sal Sferlazza is a serial entrepreneur and technology visionary who has founded and successfully exited several companies, including Realm Interactive (acquired by NcSoft), Lasso Logic (acquired by SonicWALL), and PacketTrap (acquired by Quest Software). He has a strong background in software development and a proven track record of building and scaling technology businesses.

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