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Beside

Category: Voice / Speech AI

AI-powered voice receptionist for small businesses that answers calls, remembers customer details, books appointments, and handles follow-ups through an app connected to existing phone numbers Beside was founded in 2023. The company is led by Maxime Germain. Based in Paris, France. Team size: 30. Total funding raised: $32M total (all rounds). Latest round: Series A ($20M, November 2025). Key investors include EQT Ventures (Series A lead), Index Ventures, Stewart Butterfield (Slack founder).

Founded
2023
Headquarters
Paris, France
Team size
30
Total funding
$32M total (all rounds)

Value proposition

Provides an affordable, scalable AI solution to handle customer calls, reducing operational costs and improving response efficiency, like hiring a Harvard-grad Chief of Staff with perfect memory

Products and solutions

AI receptionist, Call management dashboard, Customizable voice automation tools, iOS and macOS apps, Android app

Unique value

Focuses specifically on small businesses with an AI receptionist solution, emphasizing ease of integration and affordability for the real economy rather than enterprise clients

Target customer

Small businesses, particularly those with high phone call volumes (e.g., service providers, retail, local consultants), 100M Americans in phone-reliant jobs

Industries served

Business communication, Customer service, Small business technology, Real economy businesses

Technology advantage

Leverages CEO's consumer tech experience and team expertise from companies like X (Twitter), Snap, and Jour to create intuitive voice interfaces that evolve from smart receptionist to chief of staff

How they differentiate

Beside focuses specifically on small businesses with an AI receptionist solution, emphasizing ease of integration and affordability for the real economy rather than enterprise clients

Main competitors

ElevenLabs, PolyAI, Vapi

Key partnerships

EQT Ventures, Index Ventures, Potential integrations with small business platforms

Notable customers

20,000+ small businesses, 600+ companies using the platform

Major milestones

Stealth launch in 2023 as 'M1', Raised $32M Series A in November 2025, Achieved 20,000+ customers, Reached $4M ARR, Launched iOS and macOS apps, Expanded to Android

Growth metrics

$4 million ARR with 20,000+ paying customers, handling millions of calls per month, launched from stealth in November 2025

Market positioning

Positioned as a niche player in the small business AI receptionist space, targeting the 100M Americans in phone-reliant jobs with consumer-tech-oriented product design

Geographic focus

Primarily targeting the U.S. market with Paris-based headquarters, 30 employees split between Paris and United States

Patents and IP

No publicly disclosed patents at this time

About Maxime Germain

Serial entrepreneur with consumer tech background. Founded Jour (mental health app) in 2019, acquired by Alan for $20M in 2021. Previously co-founded Gertrude and Artlist (acquired by Artnet). Background in engineering, design, and growth. Has invested in multiple startups including Opal, Amo, Dust, Jumbo (exit), Waldo (exit), Giftshop, and Rise Science.

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