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Chime Labs

Category: Voice / Speech AI

An AI-powered voice receptionist platform designed specifically for tradespeople and home service businesses to automate call handling, lead qualification, and job scheduling. Chime Labs was founded in 2024. The company is led by Alexis Griveau. Based in Sydney, Australia. Team size: 2-10. Total funding raised: $900K AUD. Latest round: Pre-Seed. Key investors include ["500 Global","Antler"].

Founded
2024
Headquarters
Sydney, Australia
Team size
2-10
Total funding
$900K AUD

Value proposition

Ensures service businesses never miss a lead by providing a 24/7 human-like AI receptionist that qualifies callers and books jobs directly into management software, reducing administrative overhead and increasing revenue.

Products and solutions

["AI Voice Receptionist (24/7 automated call handling)","Automated Job Booking & Scheduling Integration","Lead Qualification & Intake Engine","SMS Follow-up & Confirmation System","Dashboard for Call Analytics and Lead Tracking"]

Unique value

Unlike generic AI chatbots, Chime Labs focuses specifically on the 'tradie' workflow, utilizing specialized voice AI that understands industry-specific terminology and integrates directly with trade-specific job management tools.

Target customer

Small-to-medium trades and services businesses (tradies) such as plumbers, electricians, HVAC technicians, and landscapers who often miss calls while on-site.

Industries served

["Home Services","Construction & Trades","Professional Services","Small Business (SME) Support"]

Technology advantage

Founded by ex-Google leaders with deep expertise in digital advertising and product scaling; the platform leverages low-latency voice processing to provide a natural, non-robotic conversational experience tailored for mobile-first service environments.

How they differentiate

Deep vertical integration with trade-specific job management software (ServiceM8, Fergus) and low-latency voice AI optimized for the 'tradie' workflow and Australian accents.

Main competitors

["Slone.ai","Smith.ai","ReceptionHQ"]

Key partnerships

["500 Global (Lead Investor)","Antler (Early-stage support/investor)","Integrations with Job Management Software (e.g., ServiceM8, Fergus, and SimPRO)"]

Notable customers

["Residential Plumbers","Electrical Contractors","HVAC Service Providers"]

Major milestones

["Founded in 2024 by former Google leaders Alexis Griveau and Mathew Pretel","Selected for the Antler Australia residency program in 2024","Secured $900,000 AUD in Pre-Seed funding led by 500 Global in February 2025","Established core integrations with major job management platforms like ServiceM8"]

Growth metrics

Early-stage; currently scaling early-access users within the Australian trade ecosystem.

Market positioning

Early-stage vertical AI specialist targeting the home services and construction sector.

Geographic focus

Australia and New Zealand (ANZ)

Patents and IP

No registered patents disclosed as of latest update.

About Alexis Griveau

Alexis Griveau is a former senior leader at Google with over 12 years of experience. He served as the Agency Business Lead and Group Director at Google Australia, where he managed large-scale agency partnerships and digital advertising strategies. He also has experience as a CEO/President for the regional branch of France Nature Environnement (Limousin).

Official website: