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Deliverect

Category: AI Agents

Deliverect is a SaaS platform that centralizes online-ordering and delivery operations for restaurants through a single POS connection. Deliverect was founded in 2018. The company is led by Zhong Xu. Based in Ghent, Belgium. Team size: 450-500. Total funding raised: $332M. Latest round: Series D ($208M, January 2022). Key investors include ["Coatue","Alkeon Capital","DST Global","Redpoint Ventures","OMERS Ventures","Newion","Smartfin"].

Founded
2018
Headquarters
Ghent, Belgium
Team size
450-500
Total funding
$332M

Value proposition

Eliminates order-re-entry errors, cuts staff labour and boosts incremental delivery sales by auto-routing orders from any delivery app straight into the POS/KDS in <3s.

Products and solutions

["Online-Order Relay & Menu Sync Engine","AI Agent Library (no-code automation bots)","Delivery Performance Analytics","Centralized Menu & Catalogue Manager","Sentinel Revenue Protection","Delivery Manager App","Direct End-to-end online ordering","Dispatch Delivery partners on demand","Kiosk Self-serve ordering","Table Ordering QR codes for dine in"]

Unique value

Industry-first library of pre-built AI agents (marketing, ops, customer-care) that restaurants can clone & customise without writing code, combined with comprehensive integration ecosystem connecting 1000+ partners.

Target customer

Multi-location restaurant brands, dark-kitchen operators and large QSR franchises that list on 3rd-party delivery apps.

Industries served

["Food-service / Restaurants","Ghost Kitchens","Hospitality","Retail"]

Technology advantage

Single API normalises data from 100+ delivery/POS channels; serverless agents run on Deliverect's MCP (Model-Context-Protocol) server plus n8n workflow engine for real-time, event-driven automation.

How they differentiate

Infrastructure-first approach with global multi-market coverage, neutral middleware connecting 50+ delivery platforms across 42+ markets, processing >$11B GMV with 450-500 employees. Focuses on being the backbone infrastructure rather than consumer-facing brand, with deep POS and channel integrations to reduce order errors and unify menus.

Main competitors

["Olo","Toast","Lunchbox"]

Key partnerships

["n8n (embedded workflow engine)","Uber Eats, DoorDash, Deliveroo, Just Eat Takeaway (strategic integrations)","Toast, Lightspeed, Square, NCR Aloha (POS partners)","1000+ integration partners across POS, delivery, and retail systems"]

Notable customers

["Pret","Taco Bell","Dishoom","Burger King"]

Major milestones

["Series D led by Coatue and Alkeon Capital at $1.4B+ valuation (Jan 2022)","Reached unicorn status with $208M Series D funding","Processed 100M+ orders milestone","Expanded to 68,000+ customer locations","Appointed Johan Albrecht as CFO (August 2023)"]

Growth metrics

Processed >$11B GMV in 2024, 68,000+ customer locations, 450-500 employees, 42+ markets, billions of orders processed

Market positioning

Global enterprise SaaS leader in restaurant delivery infrastructure, serving as the middleware layer between delivery platforms and restaurant POS systems

Geographic focus

Global - 42+ markets across Europe, Middle East, LatAm, APAC with strong international footprint vs US-focused competitors

Patents and IP

No granted patents disclosed in public registries as of 2025.

About Zhong Xu

Previously co-founded POSIOS, the first cloud-based POS system for restaurants in Europe, which was acquired by Lightspeed HQ. At Lightspeed, he served as Global Director of Hospitality.

Official website: