Deliverect
Category: AI Agents
Deliverect is a SaaS platform that centralizes online-ordering and delivery operations for restaurants through a single POS connection. Deliverect was founded in 2018. The company is led by Zhong Xu. Based in Ghent, Belgium. Team size: 450-500. Total funding raised: $332M. Latest round: Series D ($208M, January 2022). Key investors include Coatue, Alkeon Capital, DST Global, Redpoint Ventures, OMERS Ventures, Newion, Smartfin.
- Founded
- 2018
- Headquarters
- Ghent, Belgium
- Team size
- 450-500
- Total funding
- $332M
Value proposition
Eliminates order-re-entry errors, cuts staff labour and boosts incremental delivery sales by auto-routing orders from any delivery app straight into the POS/KDS in <3s.
Products and solutions
Online-Order Relay & Menu Sync Engine, AI Agent Library (no-code automation bots), Delivery Performance Analytics, Centralized Menu & Catalogue Manager, Sentinel Revenue Protection, Delivery Manager App, Direct End-to-end online ordering, Dispatch Delivery partners on demand, Kiosk Self-serve ordering, Table Ordering QR codes for dine in
Unique value
Industry-first library of pre-built AI agents (marketing, ops, customer-care) that restaurants can clone & customise without writing code, combined with comprehensive integration ecosystem connecting 1000+ partners.
Target customer
Multi-location restaurant brands, dark-kitchen operators and large QSR franchises that list on 3rd-party delivery apps.
Industries served
Food-service / Restaurants, Ghost Kitchens, Hospitality, Retail
Technology advantage
Single API normalises data from 100+ delivery/POS channels; serverless agents run on Deliverect's MCP (Model-Context-Protocol) server plus n8n workflow engine for real-time, event-driven automation.
How they differentiate
Infrastructure-first approach with global multi-market coverage, neutral middleware connecting 50+ delivery platforms across 42+ markets, processing >$11B GMV with 450-500 employees. Focuses on being the backbone infrastructure rather than consumer-facing brand, with deep POS and channel integrations to reduce order errors and unify menus.
Main competitors
Olo, Toast, Lunchbox
Key partnerships
n8n (embedded workflow engine), Uber Eats, DoorDash, Deliveroo, Just Eat Takeaway (strategic integrations), Toast, Lightspeed, Square, NCR Aloha (POS partners), 1000+ integration partners across POS, delivery, and retail systems
Notable customers
Pret, Taco Bell, Dishoom, Burger King
Major milestones
Series D led by Coatue and Alkeon Capital at $1.4B+ valuation (Jan 2022), Reached unicorn status with $208M Series D funding, Processed 100M+ orders milestone, Expanded to 68,000+ customer locations, Appointed Johan Albrecht as CFO (August 2023)
Growth metrics
Processed >$11B GMV in 2024, 68,000+ customer locations, 450-500 employees, 42+ markets, billions of orders processed
Market positioning
Global enterprise SaaS leader in restaurant delivery infrastructure, serving as the middleware layer between delivery platforms and restaurant POS systems
Geographic focus
Global - 42+ markets across Europe, Middle East, LatAm, APAC with strong international footprint vs US-focused competitors
Patents and IP
No granted patents disclosed in public registries as of 2025.
About Zhong Xu
Previously co-founded POSIOS, the first cloud-based POS system for restaurants in Europe, which was acquired by Lightspeed HQ. At Lightspeed, he served as Global Director of Hospitality.
Official website: https://www.deliverect.com