Where is Deliverect headquartered?

Deliverect is headquartered in Ghent, Belgium. The company has a team of 450-500 people.

What does Deliverect do?

Deliverect operates in the AI Agents sector. Deliverect is a SaaS platform that centralizes online-ordering and delivery operations for restaurants through a single POS connection. Eliminates order-re-entry errors, cuts staff labour and boosts incremental delivery sales by auto-routing orders from any delivery app straight into the POS/KDS in <3s.

When was Deliverect founded?

Deliverect was founded in 2018. It is based in Ghent, Belgium.

Who is the CEO of Deliverect?

Zhong Xu is the CEO of Deliverect. The company was founded in 2018.

Where is Deliverect located?

Deliverect is headquartered in Ghent, Belgium.

What funding stage is Deliverect at?

Deliverect is currently at the Growth Stage stage.

How many employees does Deliverect have?

Deliverect has approximately 450-500 employees.

Deliverect

Category: AI Agents

Deliverect is a SaaS platform that centralizes online-ordering and delivery operations for restaurants through a single POS connection. Deliverect was founded in 2018. The company is led by Zhong Xu. Based in Ghent, Belgium. Team size: 450-500. Total funding raised: $332M. Latest round: Series D ($208M, January 2022). Key investors include Coatue, Alkeon Capital, DST Global, Redpoint Ventures, OMERS Ventures, Newion, Smartfin.

Founded: 2018
Headquarters: Ghent, Belgium
Team size: 450-500
Total funding: $332M

Value proposition

Eliminates order-re-entry errors, cuts staff labour and boosts incremental delivery sales by auto-routing orders from any delivery app straight into the POS/KDS in <3s.

Products and solutions

Online-Order Relay & Menu Sync Engine, Deliverect AI (Autonomous Menu Agents, Autonomous Support Agents, Smart Assistants), AI Agent Library (no-code agents via MCP + n8n), Delivery Performance Analytics, Centralized Menu & Catalogue Manager, Sentinel Revenue Protection, Delivery Manager App, Direct End-to-end online ordering, Dispatch Delivery partners on demand, Kiosk Self-serve ordering, Table Ordering QR codes for dine in, Voice ordering via SoundHound AI integration

Unique value

Industry-first library of pre-built AI agents (marketing, ops, customer-care) that restaurants can clone & customise without writing code, combined with comprehensive integration ecosystem connecting 1000+ partners.

Target customer

Multi-location restaurant brands, dark-kitchen operators and large QSR franchises that list on 3rd-party delivery apps.

Industries served

Food-service / Restaurants, Ghost Kitchens, Hospitality, Retail

Technology advantage

Single API normalises data from 100+ delivery/POS channels; serverless agents run on Deliverect's MCP (Model-Context-Protocol) server plus n8n workflow engine for real-time, event-driven automation.

How they differentiate

Infrastructure-first approach with global multi-market coverage, neutral middleware connecting 1,000+ integrations and delivery/POS channels across 65+ countries, 80,000+ locations, 1.5B+ orders processed, ~450-500 employees. Evolving from passive order middleware to agentic AI (Deliverect AI autonomous menu/support agents + Smart Assistants). Backbone infrastructure rather than consumer-facing brand.

Main competitors

Olo, Toast, Lunchbox

Key partnerships

n8n (embedded workflow engine / AI Agent Library), SoundHound AI (voice ordering automation, Jul 2026), Thanx (first-party ordering + loyalty, Mar 2026), 5&5 (managed digital ordering services, Jun 2026), Uber Eats, DoorDash, Deliveroo, Just Eat Takeaway (strategic integrations), Toast, Lightspeed, Square, NCR Aloha (POS partners), 1000+ integration partners across POS, delivery, and retail systems

Notable customers

Pret, Taco Bell, Burger King, KFC, Papa John's, Chipotle, Little Caesars, Pizza Hut, Popeyes, Unilever

Major milestones

Series D led by Coatue and Alkeon Capital at $1.4B+ valuation (Jan 2022), Reached unicorn status with Series D funding, Hit 1B+ orders (Jul 2025) and now cites 1.5B+ orders processed, Expanded to 80,000+ locations / 65+ countries, Launched AI Agent Library with n8n, piloted by KFC (Dec 2025), Commercial launch of Deliverect AI autonomous agents & Smart Assistants (Apr 2026), SoundHound AI voice-ordering partnership (Jul 2026), Appointed Johan Albrecht as CFO (August 2023)

Growth metrics

1.5B+ orders processed, 80,000+ locations served, 65+ countries, 450-500 employees (~450 on LinkedIn / 472 PitchBook), 1,000+ integrations, 30M API calls daily; powers ~6.9% of food delivery worldwide excl. China

Market positioning

Global enterprise SaaS leader in restaurant delivery infrastructure, serving as the middleware layer between delivery platforms and restaurant POS systems

Geographic focus

Global - 65+ countries / 80,000+ locations across Europe, Middle East, LatAm, APAC and North America; strong international footprint vs US-focused competitors (Olo, Toast)

Patents and IP

No granted patents disclosed in public registries as of 2025.

About Zhong Xu

Previously co-founded POSIOS, the first cloud-based POS system for restaurants in Europe, which was acquired by Lightspeed HQ. At Lightspeed, he served as Global Director of Hospitality.

Latest news about Deliverect

Deliverect has launched the industry-first AI Agent Library, offering plug-and-play AI agents to automate diverse restaurant operations. This innovation streamlines order management, customer service,

More AI Agents companies

Official website: https://www.deliverect.com