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Elyos AI

Category: AI Agents

An AI-powered platform developing autonomous agents specifically designed to automate customer service, scheduling, and operations for the skilled trades and field services industry. Elyos AI was founded in 2023. The company is led by Adrian Johnston. Based in London, United Kingdom. Team size: 10-50. Total funding raised: $16.0M. Latest round: Series A, $13.0M, 2026-01, led by Blackbird Ventures. Key investors include ["Blackbird Ventures","Pi Labs","Y Combinator","Lakestar","Rebel Fund"].

Founded
2023
Headquarters
London, United Kingdom
Team size
10-50
Total funding
$16.0M

Value proposition

Reduces operational overhead and captures missed revenue by providing 24/7 autonomous handling of customer inquiries, booking, and dispatching without human intervention.

Products and solutions

["Autonomous Voice Dispatcher (AI phone agents)","Multi-channel AI Customer Support (SMS and Web)","Automated Scheduling & Booking Engine","Field Service Management (FSM) Integration Layer"]

Unique value

Unlike general-purpose LLMs, Elyos AI focuses exclusively on the 'blue-collar' workflow, utilizing proprietary logic to handle trade-specific terminology, emergency triaging, and complex scheduling logistics.

Target customer

SME and enterprise-level field service businesses, including HVAC contractors, plumbers, electricians, and roofing companies.

Industries served

["Skilled Trades","Field Services","Home Maintenance & Repair","Construction & Contracting"]

Technology advantage

Leverages the founders' deep expertise in call center optimization (BCG) and energy markets to create agents that integrate directly into industry-standard CRM and FSM software, creating a closed-loop automation system.

How they differentiate

Unlike general LLMs or broad FSM platforms, Elyos AI uses trade-specific logic to handle 'blue-collar' workflows, including emergency triaging (e.g., distinguishing a burst pipe from a leaky faucet) and deep integration into industry-standard dispatch software.

Main competitors

["ServiceTitan","Slang.ai","Workiz"]

Key partnerships

["Y Combinator (S23 Alumnus)","Blackbird Ventures","Pi Labs (PropTech/Built Environment focus)","Major Field Service Management (FSM) software providers (Integration partners)"]

Notable customers

["SME HVAC Contractors","Enterprise Plumbing & Drainage Firms","Roofing and Electrical Service Providers"]

Major milestones

["Accepted into Y Combinator S23 batch","Strategic pivot from energy flexibility (Elyos Energy) to AI agents for skilled trades (Elyos AI)","Raised $13M Series A led by Blackbird Ventures in January 2026"]

Growth metrics

Successfully pivoted from energy flexibility to AI agents in 2024, leading to a $13M Series A and expansion into the North American SME and enterprise market.

Market positioning

Vertical AI specialist providing autonomous agents for the skilled trades and field services sector.

Geographic focus

United Kingdom and North America

Patents and IP

No registered patents disclosed as of latest update; focus is on proprietary fine-tuned models and workflow integrations.

About Adrian Johnston

Adrian Johnston is a serial entrepreneur who previously co-founded Una Brands, an e-commerce aggregator that reached $70M ARR and raised $100M in funding. He has extensive experience in strategy and operations, having served as a consultant at Boston Consulting Group (BCG) where he specialized in call center optimization. He is a Y Combinator alumnus (S23 batch) and previously led the company through a pivot from energy flexibility (as Elyos Energy) to AI agents for skilled trades.

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