Fathom
Category: AI Agents
Fathom is an AI-powered meeting assistant that records, transcribes, highlights, and summarizes calls on Zoom, Google Meet, and Microsoft Teams. It automates note-taking to allow users to focus on conversations. Fathom was founded in 2020. The company is led by Richard White. Based in 2261 Market St #4156, San Francisco, CA 94114, USA (Remote-First). Team size: 51-200 employees. Total funding raised: $27 million. Latest round: Series A, $17.0M, 2024-09, led by Telescope Partners. Key investors include Telescope Partners, Wefunder, Maven Ventures, Character, Active Capital, Rackhouse Ventures, Zoom Apps Fund, Y Combinator.
- Founded
- 2020
- Headquarters
- 2261 Market St #4156, San Francisco, CA 94114, USA (Remote-First)
- Team size
- 51-200 employees
- Total funding
- $27 million
Value proposition
Fathom automates the tedious work of note-taking, allowing professionals to be more present and productive in meetings. It provides instant access to searchable, summarized meeting records that seamlessly integrate with key business systems (CRMs, communication tools), all driven by a powerful and generous free offering.
Products and solutions
AI meeting recording/transcription for Zoom, Google Meet, and Microsoft Teams (bot, bot-free, or full video)., Automated summaries and action items with customizable templates (SPICED, MEDDPICC, BANT, Sandler, etc.)., Ask Fathom: account-wide meeting intelligence with cited answers across org history., AI Scorecards for coaching; Deal Intelligence., Deep CRM/workflow integrations (HubSpot, Salesforce, Slack, Close, Asana) plus public API, webhooks, and MCP for Claude/ChatGPT., iOS app for in-person meeting capture; multi-language support.
Unique value
Early mover in the AI notetaking space with a robust freemium offering that spurred rapid, organic growth. Its product-led growth strategy, focusing on a high-quality user experience and seamless CRM integration, allowed it to build a large user base before competitors fully emerged.
Target customer
Sales teams, customer success managers, recruiters, marketers, consultants, and any professional who relies on video conferencing for client-facing or internal meetings. Particularly strong among SMBs and mid-market companies.
Industries served
Technology & SaaS, Sales, Customer Success, Recruiting & HR, Marketing & Agencies, Consulting
Technology advantage
A highly reliable, user-friendly product built on a scalable infrastructure that allows for rapid incorporation of new AI advancements. Its key advantage is a powerful freemium model that drives widespread adoption and a strong network effect, combined with deep workflow integrations that create high stickiness.
How they differentiate
Fathom's primary differentiation is its freemium model, offering core recording and transcription services for free to drive adoption. It focuses on deep, seamless integrations with business workflows (especially HubSpot and Salesforce) to embed itself as an essential productivity tool rather than just a standalone notetaker. It is positioned as more accessible and broadly applicable than sales-specific platforms like Gong.
Main competitors
Otter.ai, Fireflies.ai, Gong, Avoma
Key partnerships
HubSpot (Certified App Partner; 2025 Most Used App of the Year), Salesforce, Slack, Zoom, Google, Asana, MCP / Claude & ChatGPT integrations
Notable customers
Netgain Solutions (B2B accounting software; public case study on forecast accuracy and time savings), Broad adoption across thousands of B2B companies, especially HubSpot/Salesforce sales, CS, and recruiting teams (20,000+ HubSpot installs; trusted by hundreds of thousands of companies per company boilerplate).
Major milestones
Raised a $4.7M seed round in 2022., Raised a $17M Series A round in 2024 led by Telescope Partners., Became the #1 rated and fastest-growing app on the HubSpot marketplace., Successfully completed a community fundraising round via Wefunder.
Growth metrics
HubSpot’s 2025 Most Used App of the Year with 20,000+ HubSpot installs. Revenue ~90x and usage ~20x over two years (as of Series A period). Perfect 5.0 on G2 with 6,500+ reviews; named to G2’s 2026 Best Global Software Companies list. Most-installed AI meeting assistant on Zoom and HubSpot marketplaces.
Market positioning
A leading AI meeting partner/intelligence platform, especially dominant in SMB and the HubSpot ecosystem. #1 Highest Satisfaction on G2 (5.0, 6,500+ reviews); HubSpot 2025 Most Used App of the Year; named to G2’s 2026 Best Global Software Companies list; strong PLG/freemium trajectory.
Geographic focus
Global (Supports 7 languages including English, French, Spanish, Italian, German, and Portuguese)
Patents and IP
Information not publicly available.
About Richard White
Richard White is a serial entrepreneur and the CEO of Fathom, an AI-driven company that provides a free app to record, transcribe, and highlight Zoom calls. He previously founded UserVoice in 2007, a platform aimed at improving user feedback management. Fathom is a Y Combinator-backed startup that he began building in 2020, emphasizing deliberate timing by waiting to leverage evolving AI capabilities rather than rushing to market. White is known for his strategic use of procrastination, viewing it as a form of data gathering that leads to better decision-making and prioritization. His entrepreneurial journey includes experiences such as co-founding UserVoice, selling a previous startup (Kiko) for a significant sum, and leveraging early connections within the Y Combinator community.
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Official website: https://fathom.ai