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Freehand

Category: AI Agents

Freehand is an agentic AI platform that deploys autonomous AI Teams to manage supply chain spend, auditing invoices, enforcing contracts, and resolving disputes for Fortune 500 enterprises. Freehand was founded in 2024. The company is led by Nitin Jayakrishnan. Based in San Francisco, California, United States. Team size: 101-500. Total funding raised: $100M. Latest round: Series B. Key investors include Battery Ventures, NewRoad Capital Partners, Nexus Venture Partners, PSP Growth (Penny Pritzker).

Founded
2024
Headquarters
San Francisco, California, United States
Team size
101-500
Total funding
$100M

Value proposition

AI Teams that autonomously audit every invoice, enforce every contract, and close every dispute — recovering 2-5% of freight spend with 100% audit coverage, while posting clean results to existing ERP systems (SAP, Oracle, Coupa)

Products and solutions

Freehand AI Teams (Invoice Validation Agent, Invoice Audit Agent, Carrier Rate Refresh Agent, Dispute Management Agent, Claims & Recovery Agent, Payment Orchestration Agent), Freehand Studio, Solutions for Freight Audit, Logistics Audit, Global Trade Compliance, Parcel Audit, AP Automation

Unique value

Freehand's proprietary Category Context Graph connects unstructured communications (emails, Slack, documents) with structured system data (ERP, procurement) to enable AI agents to reason across the full operational context and execute decisions autonomously with full audit trails.

Target customer

Fortune 500 enterprises with complex supply chain operations across logistics, procurement, and finance

Industries served

Logistics & Transportation, Industrial Manufacturing, Healthcare, Life Sciences & Pharmaceutical, Retail, Food & Beverage, Oil & Gas Extraction, Automotive

Technology advantage

Proprietary Category Context Graph that stitches together unstructured data (emails, Slack, documents, invoices) with structured system data (ERP, procurement, payment systems); AI agents that can read, reason, decide, and execute autonomously across the full procure-to-pay lifecycle; 99.8% accuracy with 100% audit coverage; built on production-proven technology (Pi) recognized by TIME, Gartner, Fast Company, and WEF

How they differentiate

Unlike traditional spend management platforms (Ramp, Coupa) focused on corporate cards and standard procurement, Freehand targets complex, exception-heavy supply chain operations. Its AI agents don't just flag anomalies — they autonomously resolve disputes, negotiate with suppliers, and close the loop in ERP systems. Built on a proprietary context graph that captures tribal knowledge typically lost in manual processes.

Main competitors

Cass Information Systems, Intelligent Audit, Trax Technologies, Loop, CTSI-Global, nVision Global

Key partnerships

Kearney (global partnership), McKinsey & Company (strategic partnership)

Notable customers

Meta, Unilever, Johnson & Johnson, Pfizer, Dunkin', Cardinal Health

Major milestones

February 2024: Company founded by Nitin Jayakrishnan and Abhijeet Manohar, March 2024: Raised $25M Series A from Nexus Venture Partners, October 2025: Pi (predecessor AI agent) named TIME Best Invention of 2025, February 2026: Official company launch at Manifest 2026, February 2026: Recognized in 2026 Gartner Market Guide for Freight Audit and Payment Providers, July 2026: Raised $75M Series B co-led by Battery Ventures and NewRoad Capital Partners

Growth metrics

Recovered $260M in wasteful spend in 2025; 50+ enterprise customers; Processes billions in payments across 60-70 countries; 80-90% reduction in reconciliation and AP cycle times; 30-50% reduction in manual procurement & sourcing efforts

Market positioning

Freehand positions itself as the leading agentic AI platform for complex enterprise supply chain spend management, differentiating from traditional freight audit and payment providers by offering fully autonomous AI Teams that replace manual back-office operations rather than just adding another software layer.

Geographic focus

Global (headquarters in San Francisco, US; APAC HQ in Chennai, India; office in Chicago)

About Nitin Jayakrishnan

Co-founder & CEO of Pando (sold 2026); Co-founder & CPO of iDelivery (freight marketplace); Forbes 30 Under 30; Education: Singapore Management University, NYU Stern School of Business, University of Warwick

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