GuruSup
Category: AI Agents
GuruSup is an AI agent platform that automates customer service and support workflows across messaging and business systems. GuruSup was founded in 2024. The company is led by Victor Molla. Based in Valencia, Spain. Team size: 2-10. Total funding raised: €1.3M. Latest round: Seed. Key investors include 4Founders Capital, Addendum Capital, Juan Pablo Tejela, Gonzalo Urculo, Juan Castillo.
- Founded
- 2024
- Headquarters
- Valencia, Spain
- Team size
- 2-10
- Total funding
- €1.3M
Value proposition
Helps companies resolve customer issues automatically across channels while executing actions in connected systems without adding support headcount.
Products and solutions
AI Chatbot, Contact Center Software, Helpdesk Software, Voicebot, WhatsApp Automation
Target customer
SMEs and mid-market businesses with high-volume customer support operations
Industries served
E-Commerce, Travel & Tourism, SaaS & Tech, Health & Wellness, Finance & Insurance, Education, Restaurants, HR & Staffing
Technology advantage
Multichannel agent orchestration that can respond and execute actions in external systems in real time.
How they differentiate
Positions as a full AI support department that executes real-time actions in external business systems (e.g., CRM), achieving 95% autonomous resolution, rather than a basic chatbot or ticketing system.
Main competitors
Zendesk, Freshdesk, Intercom
Key partnerships
Meta (WhatsApp Business Provider 2025)
Notable customers
Waynabox, Kämpe, Mundo Marino, Aston Rentals, GuruWalk, Reveni
Major milestones
Founded in 2024 as a Guruwalk spin-off., Raised €1.3M Seed funding in April 2026., Reported 800 AI agents in production across 15 sectors., Reported more than 2 million agent executions., Reported 800+ AI agents in production across 15 sectors., Achieves 95% autonomous resolution of customer queries., Born as a spin-off of Guruwalk in 2024., Raised €1.3M Seed funding in April 2026 led by 4Founders Capital.
Market positioning
European AI-native alternative to traditional helpdesk software, offering autonomous customer service for SMB and mid-market businesses.
About Victor Molla
Víctor Mollá has 10+ years in technology, collaborated with Microsoft, led product teams at GuruWalk and Gedesco, teaches 4 AI courses on Domestika, co-hosts 'El Test de Turing' podcast, and is an associated researcher at Narratech (Complutense University of Madrid).
Official website: https://gurusup.com/