Momentum
Category: AI Agents
AI-native revenue orchestration and conversational intelligence platform that captures unstructured data from customer interactions and automates GTM workflows Momentum was founded in 2020. The company is led by Santiago "Santi" Suarez Ordoñez. Based in San Francisco, California, United States. Team size: 101-500. Total funding raised: $18M. Latest round: Series A. Key investors include FirstMark Capital, Stage 2 Capital, Basis Set Ventures, Inovia Capital, Leadout Capital, South Park Commons.
- Founded
- 2020
- Headquarters
- San Francisco, California, United States
- Team size
- 101-500
- Total funding
- $18M
Value proposition
Captures unstructured data from every customer interaction (calls, emails, Slack), routes insights at speed, and automates execution across revenue systems — reducing admin work by 3-10 hours per rep per week
Products and solutions
AI Revenue Orchestration Platform including: Deal Execution Agent, Customer Retention Agent, Coaching Agent, AI CRO (executive insights), SmartClips (video snippet generation), Deep Research (deal analysis), AI Notetaker, MEDDIC Autopilot, AI Signals & Alerts, IQ Reports, Smart Tags, Executive Briefs
Unique value
Universal ingestion engine that ingests conversational data from third-party video apps (Zoom, Google Meet) and turns static meeting audio into structured intelligence that drives immediate revenue impact, directly feeding into Salesforce and Slack without requiring rep onboarding
Target customer
GTM teams (Sales, RevOps, Customer Success, Enablement) at mid-market and enterprise B2B companies
Industries served
Enterprise B2B SaaS, Technology
Technology advantage
Purpose-built data infrastructure to index enterprise conversational data for the AI era; universal ingestion engine for third-party video channels; AI agents that work alongside GTM teams to autonomously capture insights, update systems, and trigger next steps; deep integrations with Salesforce, Slack, Gong, Clari, Zoom, Google Meet
How they differentiate
Unlike traditional conversation intelligence platforms (Gong, Chorus) that focus primarily on call recording and analysis, Momentum provides AI agents that autonomously execute GTM workflows — updating CRM fields, surfacing churn signals, generating coaching insights, and automating post-call tasks. Its universal ingestion engine captures high-fidelity unstructured data from any video channel and feeds it directly into agentic workflows.
Main competitors
Gong, Clari, Chorus (ZoomInfo)
Key partnerships
Acquired by Salesforce (March 2026), Integrations with Zoom, Google Meet, Gong, Clari, Slack, Salesforce
Notable customers
Zscaler, Ramp, 1Password, Demandbase, Postman, Alation, Socure, Owner.com
Major milestones
Founded 2020, $5M Seed round led by Basis Set Ventures (Nov 2021), $13M Series A led by FirstMark Capital and Stage 2 Capital (July 2024), 400% ARR growth in 2023, Signed definitive agreement to be acquired by Salesforce (Feb 18, 2026), Acquisition closed (March 2, 2026)
Growth metrics
400% ARR growth in 2023; 3-10 hours per rep per week productivity gains for customers; 75% boost in CRM data collection
Market positioning
Emerging leader in the AI-native Customer Intelligence and Observability space, positioned as a revenue orchestration platform that goes beyond conversation intelligence to automate GTM workflows. Competed against established players Gong and Clari by focusing on AI agent-driven automation rather than just analytics.
Geographic focus
Global (US-headquartered with offices in San Francisco, Vancouver, Rosario (Argentina), and Hyderabad (India))
About Santiago "Santi" Suarez Ordoñez
Co-Founder & CTO at Blameless; CTO at Whyline; Director of Engineering at Sauce Labs (first employee); Principal Engineer at MuleSoft; Lead Quality Engineer at NEO; Stanford University Graduate School of Business
Latest news about Momentum
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Official website: https://www.momentum.io