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Newo

Category: AI Agents

A low-code platform designed to build and deploy 'Digital Employees'—AI-powered agents capable of handling complex voice and text-based business processes and customer interactions. Newo was founded in 2023. The company is led by Jason Luo. Based in San Francisco, USA. Team size: 51-100. Total funding raised: $32.0M. Latest round: Series A. Key investors include Ratmir Timashev (lead), Aloniq, Constructor, Acrobator, s16vc.

Founded
2023
Headquarters
San Francisco, USA
Team size
51-100
Total funding
$32.0M

Value proposition

Enables businesses to deploy human-like AI agents in minutes ('WordPress for AI Employees'), significantly reducing operational overhead while providing 24/7 high-quality customer engagement.

Products and solutions

Newo Studio: A low-code/no-code builder for creating digital employees., AI Voice Infrastructure: High-fidelity, low-latency voice synthesis for phone-based agents., Digital Receptionist: Automated front-desk solutions for scheduling and inquiries., Integration Hub: Connectors for CRMs, ERPs, and communication tools like Twilio and Slack.

Unique value

Often described as the 'WordPress for AI,' Newo democratizes complex AI agent creation by removing the need for specialized machine learning engineers, allowing business owners to 'hire' non-human workers via a simple interface.

Target customer

Small and Medium-sized Businesses (SMBs), customer support departments, sales teams, and service-oriented enterprises looking to automate front-office and back-office tasks.

Industries served

Healthcare (Patient scheduling and reminders), Real Estate (Lead qualification and property inquiries), E-commerce & Retail (Customer support and order tracking), Hospitality (Booking and guest services), Professional Services

Technology advantage

Leverages proprietary low-latency voice technology and advanced NLP to ensure interactions are indistinguishable from humans; founded by a team with deep roots in AI (ABBYY) and audio processing (Krisp).

How they differentiate

Positions itself as the 'WordPress for AI Employees,' offering a low-code/no-code 'Newo Studio' that allows non-technical users to build end-to-end digital workers rather than just providing a voice API.

Main competitors

Bland AI, Retell AI, Air AI

Key partnerships

IONOS (AI Receptionist distribution via IONOS customer portal, Jan 2026), 200+ certified MSP/VoIP/agency partners (partner-first GTM), Ratmir Timashev (lead Series A investor, Veeam/OH.io co-founder)

Notable customers

Image Orthodontics (multi-location Bay Area; $400K+ incremental revenue), Menlo Tavern (restaurant reservations), Dental/ortho, restaurants, home services, cleaning SMBs

Major milestones

Founded 2023 by David Yang (ABBYY) and Luba Ovtsinnikova, Raised $25M Series A led by Ratmir Timashev (Feb 2026); total capital ~$32M, Appointed Jason Luo CEO (Apr 2026) for partner-led scale, IONOS partnership for AI Receptionist distribution (Jan 2026), 15,000+ AI agents created; 200+ certified partners

Growth metrics

~70 employees; 15,000+ AI agents created; 200+ certified partners; revenue doubled in final two months of 2025; ~$32M total capital after Feb 2026 Series A.

Market positioning

SMB and Mid-market AI automation platform focusing on 'Non-Human Workers' for front and back-office tasks.

Geographic focus

North America (Headquartered in USA) with global scalability.

Patents and IP

Proprietary technology in AI voice synthesis and agent orchestration; specific public patent filings are currently undisclosed but likely tied to the founders' previous work in noise cancellation and OCR.

About Jason Luo

Growth operator and software executive; most recently CRO at Actabl (unified GTM after four-company hospitality SaaS merger, doubled bookings). Former CEO of ALICE after Expedia spin-out; senior operating roles at PE-backed software firms (incl. Alpine Investors environments); earlier experience with Mastercard and Kellogg.

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