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Newo

Category: AI Agents

A low-code platform designed to build and deploy 'Digital Employees'—AI-powered agents capable of handling complex voice and text-based business processes and customer interactions. Newo was founded in 2023. The company is led by Davit Baghdasaryan. Based in Walnut Creek, USA. Team size: 11-50. Total funding raised: $25.0M. Latest round: Series A (Feb 2025). Key investors include Ratmir Timashev, BigStory VC.

Founded
2023
Headquarters
Walnut Creek, USA
Team size
11-50
Total funding
$25.0M

Value proposition

Enables businesses to deploy human-like AI agents in minutes ('WordPress for AI Employees'), significantly reducing operational overhead while providing 24/7 high-quality customer engagement.

Products and solutions

Newo Studio: A low-code/no-code builder for creating digital employees., AI Voice Infrastructure: High-fidelity, low-latency voice synthesis for phone-based agents., Digital Receptionist: Automated front-desk solutions for scheduling and inquiries., Integration Hub: Connectors for CRMs, ERPs, and communication tools like Twilio and Slack.

Unique value

Often described as the 'WordPress for AI,' Newo democratizes complex AI agent creation by removing the need for specialized machine learning engineers, allowing business owners to 'hire' non-human workers via a simple interface.

Target customer

Small and Medium-sized Businesses (SMBs), customer support departments, sales teams, and service-oriented enterprises looking to automate front-office and back-office tasks.

Industries served

Healthcare (Patient scheduling and reminders), Real Estate (Lead qualification and property inquiries), E-commerce & Retail (Customer support and order tracking), Hospitality (Booking and guest services), Professional Services

Technology advantage

Leverages proprietary low-latency voice technology and advanced NLP to ensure interactions are indistinguishable from humans; founded by a team with deep roots in AI (ABBYY) and audio processing (Krisp).

How they differentiate

Positions itself as the 'WordPress for AI Employees,' offering a low-code/no-code 'Newo Studio' that allows non-technical users to build end-to-end digital workers rather than just providing a voice API.

Main competitors

Bland AI, Retell AI, Air AI

Key partnerships

Ratmir Timashev (Veeam Software founder and lead investor), BigStory VC, Strategic alignment with ABBYY (via co-founder David Yang) for document intelligence integration

Notable customers

Healthcare providers (Patient Scheduling), Real Estate agencies (Lead Qualification), Hospitality groups (Booking Services)

Major milestones

Founded in 2023 by serial entrepreneurs from Krisp and ABBYY, Launched Newo Studio low-code platform, Raised $25M Series A led by Ratmir Timashev in February 2025

Growth metrics

Rapidly expanded team to 11-50 employees and secured major Series A funding within two years of founding to scale its 'Digital Employee' infrastructure.

Market positioning

SMB and Mid-market AI automation platform focusing on 'Non-Human Workers' for front and back-office tasks.

Geographic focus

North America (Headquartered in USA) with global scalability.

Patents and IP

Proprietary technology in AI voice synthesis and agent orchestration; specific public patent filings are currently undisclosed but likely tied to the founders' previous work in noise cancellation and OCR.

About Davit Baghdasaryan

Davit is a seasoned tech executive and serial entrepreneur. Prior to founding Newo, he co-founded Krisp, the world's leading AI noise cancellation technology. He also served as the Head of Product Security at Twilio, where he led security engineering during the company's hyper-growth phase and IPO.

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