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Nexiva

Category: AI Agents

An Agentic AI platform that speaks, listens, and resolves like human agents, providing voice-first omnichannel sales and support. Nexiva was founded in 2025. The company is led by Rahul Gupta. Based in Chennai, India. Team size: 11-50. Total funding raised: Undisclosed founder funding; ₹40 crore deployed in R&D. ₹130 crore is a planned investment through 2028, not a completed funding round.. Latest round: Founder-funded (Pre-seed/Seed stage). Key investors include Rahul Gupta (Co-Founder), Karthik Shankar (Co-Founder).

Founded
2025
Headquarters
Chennai, India
Team size
11-50
Total funding
Undisclosed founder funding; ₹40 crore deployed in R&D. ₹130 crore is a planned investment through 2028, not a completed funding round.

Value proposition

To boost outreach, automate complex workflows, and drive more conversions through AI-powered calling and personalized product engagement at scale.

Products and solutions

Agentic AI platform for voice-first, omnichannel sales and support across calls, chat, and messaging in 95+ languages, AI Customer Care Factory - deploy native AI agents from SOPs in minutes, AI-powered outbound calling with intelligent call flows, routing, and custom reporting

Unique value

Nexiva is founded by the experienced entrepreneurs behind blackNgreen, leveraging their decade-long expertise in digital innovation and AI within the telecom sector to build a next-generation, AI-first customer care platform.

Target customer

Enterprises across various sectors looking to enhance customer experience, boost sales, and reduce operational costs through AI-powered omnichannel solutions.

Industries served

Telecom, Banking/Financial Services (BFSI), Insurance, E-commerce, Logistics, FMCG

Technology advantage

Core advantage is the enhancement and reuse of the EVA voice-first AI platform from the founders' previous venture, offering multilingual support (95+ languages) and real-time adaptive capabilities for superior customer interactions.

How they differentiate

Nexiva aims to differentiate itself by being an "AI-first" venture from the ground up, focusing on a unified, omnichannel experience across voice, chat, and video to not only handle customer care but also to boost sales.

Main competitors

Zendesk, Intercom, Ada

Key partnerships

Cube Software Private Limited (CSPL) - AI voice calling partnership, Orange DRC - voice-led AI deployment, Active deployments with telecom operators across LATAM, MENA, and India

Notable customers

Africell, Orange, Digicel, BTC

Major milestones

Official launch of the company by the founders of blackNgreen., Transfer of blackNgreen's entire AI practice to Nexiva., Secured initial funding from its founders with a plan for future institutional investment.

Growth metrics

As a newly launched company, public growth metrics are not yet available.

Market positioning

An emerging challenger in the AI-powered customer care market, positioned as a next-generation solution built on founders' prior AI advancements.

Geographic focus

Global; aims to redefine customer care across industries worldwide.

Patents and IP

Information not publicly available.

About Rahul Gupta

Co-Founder of blackNgreen

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