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Prosper AI

Category: AI in Healthcare

An AI-powered platform that provides voice agents to automate administrative and financial tasks in healthcare. Prosper AI was founded in 2023. The company is led by Xavier de Gracia. Based in New York, USA. Team size: 11-50. Total funding raised: $5 million. Latest round: Seed, $5.0M, 2025-09, led by Emergence Capital. Key investors include Emergence Capital, Y Combinator.

Founded
2023
Headquarters
New York, USA
Team size
11-50
Total funding
$5 million

Value proposition

To significantly reduce administrative costs (by up to 50%) and increase staff productivity (by up to 3x) by automating repetitive, high-volume phone calls related to patient access and revenue cycle management.

Products and solutions

AI Voice Agents for Patient Scheduling, AI Voice Agents for Eligibility & Benefits Verification, AI Voice Agents for Prior Authorizations, AI Voice Agents for Claims Status Follow-ups

Unique value

Prosper AI's uniqueness lies in its specialized focus on creating voice-based AI agents specifically for the complex and highly regulated healthcare administrative workflows. Instead of a general-purpose AI, they offer a solution fine-tuned for the nuances of healthcare conversations and processes.

Target customer

Healthcare organizations including hospitals, health systems, medical billing companies, and pharmaceutical hubs.

Industries served

Healthcare

Technology advantage

The company's key advantage is its proprietary orchestration layer that fine-tunes and combines multiple large language models (from providers like OpenAI and Google) to create highly efficient and accurate voice agents. This multi-model approach allows them to optimize for specific tasks like appointment scheduling or claims follow-up, leading to better performance and reliability than a single, general model.

How they differentiate

Prosper AI differentiates itself by using specialized voice AI agents to automate a wide range of administrative healthcare tasks, including scheduling, eligibility checks, prior authorizations, and claims follow-ups. Their platform integrates with over 80 Electronic Health Records (EHRs), aiming to significantly reduce administrative costs and improve staff productivity.

Main competitors

Prodoc, Ariana Digital Health Solutions, Multitap

Key partnerships

Y Combinator (Alumni), Technology partnerships with LLM providers like OpenAI and Google, Firstsource (Strategic Partnership, Feb 2026)

Notable customers

Providence-affiliated hospital (125,000 employees), Synergy Healthcare Associates (multispecialty group), Firstsource (30,000-employee medical billing company), Fortune 50 pharmaceutical hub, 35+ Healthcare Enterprises including Top 10 Health Systems

Major milestones

Secured $5 million in seed funding led by Emergence Capital., Successfully deployed its AI platform in major healthcare systems., Built integrations with over 80 different EHR systems., Strategic partnership with Firstsource to scale AI-driven voice workflows across healthcare RCM (Feb 2026).

Growth metrics

The company handles thousands of calls daily for 35+ healthcare enterprises, with revenue climbing 4x since Q2 2025. AI agents manage hundreds of thousands of calls across patient access and RCM workflows.

Market positioning

Prosper AI is positioning itself as a foundational voice AI platform for the U.S. healthcare industry, targeting hospitals, medical billing companies, and private practices. They aim to become the go-to infrastructure for patient access and revenue cycle management by automating costly and time-consuming administrative work.

Geographic focus

United States

Patents and IP

Not publicly disclosed.

About Xavier de Gracia

Previously VP/GM of a $120M business unit at a high-growth marketplace, leading large teams in customer service, sales, and operations. Also worked as a management consultant at Bain & Company, advising healthcare and tech companies. Holds an MBA from Harvard Business School.

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