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Pulse

Category: AI Agents

Pulse offers an AI-native Feedback Intelligence OS for enterprises, unifying scattered customer feedback into clarity, action, and measurable business outcomes. Pulse was founded in 2024. The company is led by Haren Chelle. Based in Hyderabad, India. Team size: <15 employees (seed-stage team). Total funding raised: $1.4 million. Latest round: Seed funding led by Endiya Partners.. Key investors include Endiya Partners, angel investors including founders of Zluri and Yellow.ai.

Founded
2024
Headquarters
Hyderabad, India
Team size
<15 employees (seed-stage team)
Total funding
$1.4 million

Value proposition

Transforms scattered customer feedback into clarity, action, and measurable business outcomes — helping Product, CX and Business teams drive revenue, retention, and efficiency from every signal.

Products and solutions

AI-Native Feedback Intelligence OS with Product Intelligence, Customer Intelligence, Pulse MCP, and Act feature

Unique value

World's first AI-Native Feedback Intelligence OS that turns scattered customer signals into prioritized action aligned to revenue, retention, and growth.

Target customer

B2B technology enterprises and consumer-led enterprises (Product, CX, and Business teams)

Industries served

SaaS

Technology advantage

AI agents that ingest, analyze, prioritize, align, and act on feedback across all customer touchpoints — with business context scoring (ARR at risk, churn probability) and automated workflow triggers to Jira, Linear, Notion.

How they differentiate

AI-native Feedback Intelligence OS that unifies all customer signals, scores them by business impact (ARR, churn risk), and automates the full insight-to-action workflow across Product, CX, and Business teams.

Main competitors

Not specified

Key partnerships

Endiya Partners, founders of Zluri and Yellow.ai, Google for Startups Accelerator: AI First 2025, JioGenNext Market Access Program (MAP) 2025

Notable customers

BrowserStack, Zluri, Track3D, MoEngage, Yellow.ai, Scrut Automation

Major milestones

Secured seed funding expanding to the US market Selected for Google for Startups Accelerator: AI First 2025 Selected for JioGenNext Market Access Program (MAP) 2025 Cohort Participated in Fortune India Startup Summit (Apr 2026) Launched Pulse MCP (May 2026) Launched 'Act' feature for converting insights into PRDs/roadmap items (Apr 2026)

Growth metrics

Conducting pilots with multiple companies.

Market positioning

Early-stage startup targeting B2B technology enterprises and consumer-led enterprises globally.

Geographic focus

India and the US.

Patents and IP

Not specified

About Haren Chelle

Haren Chelle is a seasoned business leader with over 15 years of experience in building and scaling businesses. He has a strong background in sales, strategy, and product management, having held leadership roles at major tech companies including Yellow.ai, Adobe, and Microsoft. He is an alumnus of IIT Madras and IIM Lucknow. As an angel investor, he is also active in the startup ecosystem.

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