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Scribe

Category: AI Agents

Scribe is an AI-powered workflow documentation platform that automatically captures, visualizes, and shares business processes. It enables users to record workflows within applications via a desktop client or browser extension, generating annotated guides with screenshots to streamline training and onboarding. Scribe was founded in 2019. The company is led by Jennifer Smith. Based in San Francisco, United States. Team size: 120+ (planning to expand to 240+ within 12 months). Total funding raised: ~$35M total (all rounds). Latest round: Series B ($25M, Mar 2023 led by Craft Ventures). Key investors include ["StepStone Group","Amplify Partners","Redpoint Ventures","Tiger Global","Morado Ventures","New York Life Ventures"].

Founded
2019
Headquarters
San Francisco, United States
Team size
120+ (planning to expand to 240+ within 12 months)
Total funding
~$35M total (all rounds)

Value proposition

Reduces manual documentation effort by 70-80%, accelerates employee onboarding, and ensures real-time alignment between documentation and application changes. Positioned as the 'Google Docs for business processes.'

Products and solutions

["Scribe Capture (workflow recording)","Scribe Optimize (AI workflow mapping)","Scribe AI (generative documentation)"]

Unique value

First AI platform combining real-time process recording with automated documentation and workflow intelligence. Unique ability to map AI-ready workflows through Scribe Optimize.

Target customer

Enterprises and organizations seeking AI-driven automation for process documentation, workflow optimization, and employee training (serves 5M+ users across 75K+ organizations, including 94% of Fortune 500 companies).

Industries served

["Enterprise software","AI workflow automation","Productivity tools","IT training","Knowledge management"]

Technology advantage

AI engines for (1) workflow capture and annotation, (2) intelligent redaction of sensitive data, (3) dynamic content curation, and (4) generative documentation. Proprietary integration layer works across 1,500+ business applications.

How they differentiate

Scribe differentiates itself through AI-driven automation of workflow documentation, automatically generating step-by-step guides with screenshots while scrubbing sensitive data. Its generative AI (Scribe AI) creates process documents like SOPs and onboarding guides from user prompts, whereas competitors focus more on integration automation or task orchestration.

Main competitors

["Workato","Zapier","Microsoft Power Automate"]

Key partnerships

["StepStone Group (lead investor)","Redpoint Ventures","Tiger Global","Coatue Management","Greylock Partners","Amplify Partners","Morado Ventures","New York Life Ventures"]

Notable customers

["T-Mobile","LinkedIn","New York Life","Northern Trust","HubSpot"]

Major milestones

["$1.3B valuation achieved in November 2025","Launched Scribe Optimize for AI-driven workflow optimization","Scaled to 5M+ users across 75K+ companies","94% Fortune 500 adoption rate"]

Growth metrics

5M+ users, 75K+ organizations served, 94% Fortune 500 adoption

Market positioning

Positions itself as a Workflow AI leader targeting enterprise-scale process documentation and knowledge management, emphasizing rapid adoption (94% Fortune 500 penetration) and AI-enabled efficiency for IT teams.

Geographic focus

Headquartered in San Francisco with global enterprise adoption across 75,000+ organizations worldwide.

Patents and IP

Undisclosed public patents related to AI-driven workflow analysis (application numbers not publicly available).

About Jennifer Smith

Former McKinsey & Company business analyst, CXO Program Leader at Greylock Partners, and Investment Team Member at Coatue Management. Holds an MBA from Harvard Business School and an AB in Economics and Finance from Princeton University.

Official website: