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SynergySuite

Category: AI in Supply Chain / Logistics

SynergySuite offers an all-in-one, cloud-based restaurant management software platform designed to handle all back-of-house operations. SynergySuite was founded in 2011. The company is led by Jared Neilsen. Based in Sandy, USA; Dublin, Ireland. Team size: 51-200. Total funding raised: $25.5M. Latest round: Venture Round. Key investors include ["First Analysis","Oyster Capital","Delta Partners"].

Founded
2011
Headquarters
Sandy, USA; Dublin, Ireland
Team size
51-200
Total funding
$25.5M

Value proposition

To simplify and streamline back-of-house operations, reduce costs, and increase profitability for restaurant and hospitality businesses through a single, integrated software suite.

Products and solutions

["Inventory Management","Purchasing & Supply Chain","Labor & Scheduling","Operations","Food Safety & HACCP Compliance","Business Intelligence & Analytics"]

Unique value

SynergySuite's uniqueness lies in its comprehensive, all-in-one platform that covers the entire spectrum of back-of-house operations, eliminating the need for multiple disparate systems. This integrated approach provides a single source of truth for data and analytics.

Target customer

Multi-unit restaurant chains, franchisee/franchisor concepts, global hospitality brands, pubs, and hotels.

Industries served

["Restaurants","Hospitality","Bars & Pubs","Hotels","Cinemas"]

Technology advantage

The company's key advantage is its focus on an AI-powered engine to automate and optimize restaurant operations, from predictive ordering and scheduling to real-time data analysis for better decision-making. Its cloud-based, mobile-first architecture offers flexibility and scalability for large chains.

How they differentiate

SynergySuite differentiates itself through its comprehensive, user-friendly, all-in-one restaurant management platform that covers all back-of-house operations. A key differentiator is its powerful AI engine, which enhances forecasting, inventory management, and labor scheduling. The platform also boasts deep and robust integrations with various POS, payroll, and accounting systems, providing a more seamless and unified data flow for restaurant chains.

Main competitors

["Restaurant365","Fourth","Compeat"]

Key partnerships

["PAR Technology (Brink POS)","Aloha POS","Toast POS","Lightspeed","Olo"]

Notable customers

["Pollo Campero","Tropical Smoothie Cafe","Shipley Do-Nuts","Kneaders Bakery & Cafe"]

Major milestones

["Closed a $12M funding round to accelerate its AI engine.","Winner of a Gold Stevie Award in the 'Food and Beverage' category.","Established a significant customer base with leading global restaurant brands.","Successfully launched and enhanced a comprehensive, all-in-one back-of-house platform."]

Growth metrics

Not publicly available.

Market positioning

SynergySuite is positioned as a global leader in back-of-house technology for multi-unit and enterprise restaurant brands. It targets restaurant chains that require a scalable and centralized system to manage complex operations, improve efficiency, and increase profitability. The company emphasizes its ability to provide actionable insights and streamline workflows, making it a strategic partner for growth-oriented restaurant groups.

Geographic focus

With headquarters in Lehi, Utah, and Dublin, Ireland, SynergySuite has a strong presence in North America and Europe. The company serves a global customer base, including well-known international restaurant brands, indicating a broad geographic focus that extends to regions where large restaurant chains operate.

Patents and IP

Information on patents or specific IP is not publicly available.

About Jared Neilsen

Jared Neilsen has been managing, implementing, deploying, and modernizing technology for more than two decades. Prior to becoming CEO, he served as Chief Technology Officer at SynergySuite. His previous experience includes leadership roles at Workfront (now Adobe Workfront).

Official website: