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Synthflow AI

Category: Voice / Speech AI

A no-code platform for businesses to build, test, and deploy human-like AI voice agents for automating inbound and outbound customer calls. The platform is designed for enterprise-grade security, reliability, and scalability. Synthflow AI was founded in 2023. The company is led by Hakob Astabatsyan. Based in Berlin, Germany. Team size: 51-200 employees. Total funding raised: $30 Million. Latest round: Series A, $20.0M, 2025-06, led by Accel. Key investors include Accel, Singular, Atlantic Labs.

Founded
2023
Headquarters
Berlin, Germany
Team size
51-200 employees
Total funding
$30 Million

Value proposition

Enables rapid, cost-effective deployment of high-quality, human-like AI voice agents with extensive integration capabilities, reducing onboarding time from months to minutes and improving operational efficiency.

Products and solutions

No-code AI voice agent builder, AI Voice Operating System (AI Voice OS) for human-like conversations, Integrations with over 200 CRM, calendar, and telephony systems, White-label AI agent platform for agencies and B2B SaaS, Real-time analytics and monitoring dashboard

Unique value

A pure-play no-code platform that democratizes sophisticated voice AI, allowing non-technical users to create, test, and deploy enterprise-grade agents. Offers a white-label solution for B2B companies to re-sell the technology under their own brand.

Target customer

Mid-market to large enterprises, BPOs, and contact centers in sectors requiring customer support and sales automation. Also serves marketing and sales agencies through its white-label offering.

Industries served

Real Estate, Healthcare, Finance, Education, BPO and Contact Centers, Recruitment, Solar, Automotive Dealerships

Technology advantage

Rapid deployment cycle (minutes, not months), an extensive library of over 200 integrations, and a high-reliability, human-like conversational AI (AI Voice OS) that can handle complex workflows with low latency.

How they differentiate

Focuses on ease of use with a no-code platform, faster deployment times, and high-quality voice agents specifically for mid-market businesses and enterprises that lack deep technical resources. Offers a white-label solution for agencies and other B2B software companies.

Main competitors

Replicant, Bland AI, Voiceflow, Sierra, Legacy IVR Vendors

Key partnerships

Strategic partnership with 8x8, Inc. (NASDAQ: EGHT) to integrate Synthflow AI agents into the 8x8 Contact Center, announced April 2026., Partnership with Freshworks to embed real-time Voice AI inside Freshcaller, Freshdesk, and Freshservice, enabling up to 65% voice automation., Partnered with a $230M multinational BPO operator to deploy 40+ white-labeled voice agents, automating over 600,000 calls monthly., Integrated with a top U.S.-based CRM platform to embed a fully branded voice automation layer, handling over 500,000 calls per month.

Notable customers

Freshworks, Thryv, Medbelle, Smartcat

Major milestones

Founded in 2023, Launched enterprise-grade version of the platform at the end of 2024, Secured $7.4 million in seed funding in June 2024, Secured $20 million in Series A funding in June 2025, Handled over 45 million calls with 99.9% uptime, Surpassed 65 million calls processed (April 2026), Strategic partnership with 8x8 to deliver next-generation agentic AI (April 2026), Named G2 Grid Leader for AI Agents

Growth metrics

Has over 100 enterprise customers and has handled more than 65 million calls with 99.9% uptime. The company grew 15x in the last year and reports over 90% retention from its enterprise customers. Processes roughly 5 million calls per month across 30+ countries.

Market positioning

An accessible, cost-effective, and enterprise-grade voice AI platform scaling rapidly in the US and Europe.

Geographic focus

Europe, US, and expanding globally. Processes over 10M voice calls per month across 30+ countries.

Patents and IP

Not publicly disclosed

About Hakob Astabatsyan

Hakob Astabatsyan has over eight years of experience building ventures and previously worked as a strategist and consultant at The Boston Consulting Group (BCG) and Rocket Internet. He has deep expertise in scaling businesses, data-driven decision-making, and leading tech ventures. He has played a crucial role in Synthflow AI's rapid growth and go-to-market strategy.

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