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Turnout

Category: AI Agents

AI-powered consumer advocacy platform that helps Americans navigate complex government and financial bureaucracies using an AI agent (Jake) paired with licensed human advocates. Turnout was founded in 2024. The company is led by Itai Hirsch. Based in Solana Beach (San Diego), California. Team size: 11-50. Total funding raised: $56M. Latest round: Series A. Key investors include HighPost Capital, Shine Capital, LGVP, Swish Ventures, Zeev Ventures, Honeystone Ventures, Mangusta Capital, Jaz Capital Partners, Conversion Capital, Four Aces, Omri Casspi.

Founded
2024
Headquarters
Solana Beach (San Diego), California
Team size
11-50
Total funding
$56M

Value proposition

Turnout combines an AI agent (Jake) with licensed human advocates to help Americans navigate complex government and financial bureaucracies — Social Security disability, Veterans benefits, tax debt relief, healthcare, and education — automating ~60% of tasks while providing expert human support for critical decisions.

Products and solutions

AI agent "Jake" (AI case orchestrator handling onboarding, document gathering, eligibility checks, form pre-filling, filing applications, record retrieval, deadline tracking, proactive updates), Licensed human advocates for critical advocacy, Services: Social Security Disability (SSD) assistance, Tax Debt Relief, Veterans Benefits, Healthcare advocacy, Education (IEP/504) advocacy.

Unique value

Hybrid AI-human advocacy model — Jake the AI agent automates ~60% of tedious bureaucratic tasks (hold times, document filing, record chasing) while licensed human advocates handle the moments requiring empathy and expertise, making high-quality advocacy accessible to all Americans, not just the wealthy.

Target customer

Everyday Americans navigating complex government and financial systems — individuals seeking Social Security Disability benefits, Veterans benefits, tax debt relief, healthcare (Medicare), and education (IEP/504 plan) support.

Industries served

Government benefits (Social Security Disability, Veterans benefits), Tax resolution, Healthcare (Medicare), Education (IEP/504 plans), Insurance

Technology advantage

Proprietary AI agent (Jake) trained on government/financial bureaucracy processes; AI automates eligibility checks, transcript pulls, form preparation, and deadline tracking; licensed human advocates for critical stages; platform has returned/applied $40M+ in benefits to clients since inception; 10M+ minutes of AI and human-led advocacy logged.

How they differentiate

Unique AI-human hybrid model combining AI agent automation (~60% of tasks) with licensed human advocates for critical advocacy — unlike DoNotPay (pure AI, less human oversight), LegalZoom (DIY documents, no AI advocacy), or traditional tax firms/disability attorneys (manual, expensive, slow). Strong consumer trust via Trustpilot ratings and $40M+ in benefits returned.

Main competitors

DoNotPay (AI legal/consumer advocacy, broader coverage but less licensed human oversight), LegalZoom (massive scale, DIY legal documents, no AI advocacy), Optima Tax Relief (tax resolution, established but offline/slow), Disability attorneys (expertise but high manual fees)

Key partnerships

Partnership with Steve Harvey (brand ambassador/awareness partnership announced 2026)

Major milestones

Founded 2024, $21M Seed round closed Sep 2025 (co-led by Shine Capital & LGVP), $35M Series A closed Jun 2026 (led by HighPost Capital, $400M valuation), $40M+ in benefits returned to clients within ~10 months of launch, 10M+ minutes of advocacy logged, Expanded from SSD and tax relief into healthcare and education verticals, Partnership with Steve Harvey announced 2026

Growth metrics

5x client base growth since Seed round (Sep 2025); 10M+ minutes of AI and human-led advocacy logged; $40M+ in benefits returned/applied to clients since inception; Valuation grew to $400M post-Series A; ARPU $1K-$5K per case; LTV $10K+; CAC $200-$500; Conversion rate 20-30%; Gross margin 70%

Market positioning

First-mover in AI-powered consumer advocacy for government bureaucracy — positioned as "America's consumer advocacy" platform bridging the gap between what Americans are entitled to and what they actually receive. Targeting a massive underserved market (8.6M SSD recipients, 2.5M VA claims/year, 67M Medicare enrollees, 8M children with IEP/504 plans).

Geographic focus

United States (nationwide), headquartered in Solana Beach/San Diego, California

About Itai Hirsch

Co-Founder & CEO of Flare (unicorn legal tech startup); Co-Founder & President of Puls (acquired by Super); Founder & CEO of Ingenjörsbyrå Forma AB; Founder & CEO of ZenAir (acquired). Angel investor via EuroStep.

Official website: