WIZ.AI
Category: Voice / Speech AI
AI-powered voice and omnichannel customer engagement solutions using large language models with localized language support for Southeast Asia and emerging markets WIZ.AI was founded in 2019. The company is led by Jianfeng Lu. Based in Singapore, Singapore. Team size: 100-500. Total funding raised: $56M+. Latest round: Series B. Key investors include SMBC Asia Rising Fund, Beacon Venture Capital, Singtel Innov8, Granite Asia.
AMW Analysis
WIZ.AI provides AI-powered voice and omnichannel customer engagement solutions, leveraging large language models with localized support for Southeast Asia and emerging markets. The company, headquartered in Singapore and founded in 2019, has raised over $56 million, including a Series B round in 2025 from investors such as SMBC Asia Rising Fund, Beacon Venture Capital, Singtel Innov8, and Granite Asia.
Recent news shows WIZ.AI launched the Wizlynn Multi-Agent Inbound Platform for enterprises in May 2026, a purpose-built system for managing customer-facing workflows through coordinated AI agents. This product launch indicates a continued focus on enterprise-scale conversational AI. Notably, tracked news also references a separate company named Wiz, which was acquired by Google for $32 billion, but this is unrelated to WIZ.AI’s operations and product trajectory.
AMW analysis, generated from 3 tracked news signals.
- Founded
- 2019
- Headquarters
- Singapore, Singapore
- Team size
- 100-500
- Total funding
- $56M+
Value proposition
High-accuracy voice AI with cultural nuance understanding, enabling seamless omnichannel customer engagement at scale with enterprise-grade security and scalability
Products and solutions
Wizlynn, Talkbot, WIZ Platform, WIZ SmartAgent, WIZ Insights
Unique value
First-mover advantage in Southeast Asian voice AI market with Singlish/accents recognition; AGI platform combining LLMs with hyper-local language processing
Target customer
Enterprises in telecommunications, financial services, e-commerce, travel/hospitality, and utilities requiring AI-driven customer interaction automation
Industries served
Banking and Finance, Insurance, Healthcare, E-commerce, Hospitality and Travel, FMCG, Business Process Outsourcing
Technology advantage
Proprietary LLM application technology for voice AI, natural language processing with cultural context adaptation, and enterprise-grade scalability
How they differentiate
WIZ.AI differentiates through localized voice AI (e.g., Singlish/accents) and enterprise AGI solutions, while competitors focus on global enterprise integration, customer experience, or broader AI automation
Main competitors
Cognigy, PolyAI, Kore.ai
Key partnerships
SMBC Asia Rising Fund, Beacon Venture Capital, Singtel Innov8, Granite Asia
Notable customers
DBS, Smart Communications, PLDT, Jagadiri, LinkNet, Security Bank, Monee (formerly SeaMoney), IHH Healthcare, Zero1, Singtel
Major milestones
Series B funding raised in November 2025, Over 100% revenue growth in 2024-2025, Serving 300+ customers across 17 countries, 100M+ AI calls monthly, Winner of NextGen Tech 30 recognition, AI R&D Centre establishment in Da Nang, Vietnam, Launched Wizlynn multi-agent inbound platform (May 2026), Co-founder Jennifer Zhang exited President role (Jun 2026)
Growth metrics
Over 100% revenue growth in 2024-2025; 300+ enterprise clients across 17 countries; 100M+ AI calls monthly
Market positioning
WIZ.AI targets Southeast Asian enterprises with hyper-localized voice AI, whereas competitors prioritize global enterprise scalability
Geographic focus
Southeast Asia (Singapore, Indonesia, Philippines, Thailand, Malaysia) and expanding to Latin America (Brazil, Mexico)
Patents and IP
No specific patents disclosed; competitive edge derived from proprietary localization algorithms and LLM implementation
About Jianfeng Lu
Former VP of Qihoo 360, Former Head of China R&D at Trend Micro Inc, Serial entrepreneur and active angel investor
Latest news about WIZ.AI
- WIZ.AI Launches Wizlynn Multi-Agent Inbound Platform for Enterprises
- Google finalized its $32 billion acquisition of Wiz, marking the largest deal in the company's history and the biggest exit for Israeli tech. Wiz, which serves 50% of Fortune 100 companies and surpass
- Google's $32 billion acquisition of Wiz has cleared both DOJ and EU antitrust reviews, marking the largest deal in Google's 26-year history and signaling a major shift in US antitrust enforcement unde
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Official website: https://www.wiz.ai
