Skip to main content

Bland AI

Category: Voice / Speech AI

Enterprise voice AI platform that builds, deploys, and monitors AI phone agents for complex, high-stakes conversations using proprietary in-house voice models. Bland AI was founded in 2023. The company is led by Isaiah Granet. Based in San Francisco, California, United States. Team size: 101-500. Total funding raised: $106.0M. Latest round: Series C. Key investors include Dell Technologies Capital, Emergence Capital, Scale Venture Partners, Upfront Ventures, Y Combinator, HubSpot Ventures, Archerman Capital, Tribeca Venture Partners, Max Levchin, Jeff Lawson, Piotr Dąbkowski.

Founded
2023
Headquarters
San Francisco, California, United States
Team size
101-500
Total funding
$106.0M

Value proposition

Bland automates complex, high-stakes phone calls (30-45 min avg) using proprietary self-hosted AI voice models with sub-400ms latency, enabling enterprises in regulated industries (healthcare, finance, insurance) to replace IVR systems and human agents for inbound/outbound calls while maintaining HIPAA, PCI, SOC 2, and GDPR compliance.

Products and solutions

Bland Voice (AI phone agents for inbound/outbound calls), Bland SMS, iMessage integration, Web Chat, Norm (no-code AI agent builder), Conversational Pathways (workflow builder), Omnichannel unified memory, Real-time call observability, Self-hosted model deployment, Voice cloning (one-shot), 40+ language support with real-time translation

Unique value

Only enterprise voice AI platform running exclusively on proprietary in-house-built voice models (not wrappers on third-party models like OpenAI/Anthropic), with self-hosted/on-premises deployment, sub-400ms latency, and full compliance (HIPAA, PCI, SOC 2, GDPR) — purpose-built for complex 30-45 minute conversations rather than short scripted calls.

Target customer

Enterprise organizations in regulated industries — healthcare, financial services, insurance, legal, and operations — handling high-stakes phone communications at scale

Industries served

Healthcare, Financial Services, Insurance, Legal, Operations, SMB

Technology advantage

Proprietary in-house-built voice models (not wrappers on third-party models); self-hosted/on-premises deployment for data sovereignty; sub-400ms latency (vs 1,240ms industry average); one-shot voice cloning; 40+ languages with real-time translation; SOC 2 Type II, HIPAA, PCI DSS v4.0, GDPR certified; AES-256 encryption; 3.5M+ calls/week at scale

How they differentiate

Unlike competitors that wrap third-party models (OpenAI, Anthropic), Bland runs exclusively on proprietary in-house voice models, offers self-hosted/on-premises deployment, handles complex 30-45 minute calls (not short scripted ones), and holds full enterprise compliance certs (HIPAA, PCI, SOC 2, GDPR) out of the box.

Main competitors

PolyAI, Replicant, Observe.ai, Retell AI, Cognigy

Key partnerships

Twilio (telephony integration), Salesforce (CRM integration), HubSpot (CRM integration), Calendly (scheduling), Cal.com (scheduling), Slack (messaging), Notion (productivity), Zapier (automation), Genesys (contact center), Five9 (contact center), NICE CXone (contact center), Talkdesk (contact center)

Notable customers

Samsara, Kin Insurance, CNO Financial Group, Cleveland Cavaliers, Better.com, Gallup, University of Phoenix, MyPlanAdvocate, American Way Health, Idaho Housing Finance Association, Needle, CabRank Legal

Major milestones

2023: Founded by Isaiah Granet and Sobhan Nejad, Accepted into Y Combinator S23 batch, 2024-08: Emerged from stealth with $16M Series A led by Scale Venture Partners, 2025-01: Raised $40M Series B led by Emergence Capital, 2025: Processed 175M+ AI phone calls, 2026-06: Raised $50M Series C led by Dell Technologies Capital, surpassing $100M total funding, 2026: Handling 3.5M+ calls/week with 250+ enterprise customers

Growth metrics

3.5M+ calls/week; 175M+ AI phone calls processed in 2025; 250+ enterprise customers; 505M+ calls resolved to date (as of mid-2026); 30-45 min average call duration; sub-400ms latency

Market positioning

Premium enterprise voice AI platform focused on complex, long-duration (30-45 min) regulated conversations, differentiated by proprietary model ownership and self-hosted deployment — positioned above API-wrapping competitors for security-conscious enterprises in healthcare, finance, and insurance

Geographic focus

United States (primary); EU and APAC deployment options available

Patents and IP

Proprietary in-house-built voice models (STT, TTS, LLM for conversations); one-shot voice cloning technology; self-hosted model infrastructure; proprietary low-latency telephony stack

About Isaiah Granet

Ex-Z Fellows participant; Y Combinator S23; Engineering at Lantern; Founder of San Diego Chill (nonprofit raising $2.5M+ for children with disabilities); BS in Computer Science & Economics from Washington University in St. Louis (2022)

Official website: