Breez AI
Category: Voice / Speech AI
A no-code voice orchestration platform that enables enterprises to build, deploy, and scale provider-agnostic AI voice agents for automated phone operations. Breez AI was founded in 2025. The company is led by Karim Malhas. Based in Wilmington, Delaware (legal HQ); offices in Amman, Jordan and Dubai, UAE. Team size: 11-50. Total funding raised: $3.8M. Latest round: Seed. Key investors include Lunara Partners, Wamda Capital, DASH Ventures, FENA Holdings, Jabbar Group.
- Founded
- 2025
- Headquarters
- Wilmington, Delaware (legal HQ); offices in Amman, Jordan and Dubai, UAE
- Team size
- 11-50
- Total funding
- $3.8M
Value proposition
Solves the 'brittleness' of voice AI implementations by providing a stable, no-code infrastructure that allows businesses to integrate and switch between various AI models and voice providers without deep technical overhead.
Products and solutions
No-Code Voice Workflow Builder, Multi-Agent Orchestration Engine, Provider-Agnostic Integration Layer (LLM, STT, and TTS connectivity), Real-time Voice Interaction Monitoring & Analytics
Unique value
Breez AI functions as a 'neutral' orchestration layer rather than a closed-loop bot, allowing enterprises to mix and match the best-performing LLMs and voice engines for their specific use case.
Target customer
Mid-to-large scale enterprises, customer service centers, and businesses with high-volume inbound/outbound phone operations seeking to automate voice interactions.
Industries served
Customer Service & Support, Financial Services & Banking, Healthcare, Logistics & Supply Chain, Insurance
Technology advantage
The platform addresses critical voice AI challenges such as latency, interruption handling, and model reliability through a proprietary architecture that manages the complex handoffs between different AI components in real-time.
How they differentiate
Breez AI differentiates itself as a 'provider-agnostic' orchestration layer. Unlike competitors that often offer a closed-loop vertical stack, Breez allows enterprises to swap between different LLMs, STT, and TTS providers via a no-code interface, preventing vendor lock-in and optimizing for latency and cost.
Main competitors
Vapi, Retell AI, Bland AI, PolyAI
Key partnerships
Arabic.AI (strategic Arabic voice AI partnership), xAIa (solutions integration / reseller), Lunara Partners (Seed lead), Wamda Capital, DASH Ventures, FENA Holdings, Jabbar Group
Notable customers
Customer Service Centers, Financial Institutions, Logistics Providers
Major milestones
Founded in 2025 by Karim Malhas, Raised $1.3M Pre-Seed led by Wamda Capital (Jan 2026), Partnered with Arabic.AI for Arabic voice AI (Apr 2026), Raised $2.5M oversubscribed Seed led by Lunara Partners (Aug 2026); total funding $3.8M, Platform processing 1M+ calls/month
Growth metrics
Processing 1M+ calls/month; individual campaign dialling up to ~10,000 calls/day; serving enterprises, agencies, developers and regional AI companies across MENA, Europe, US and LATAM following Aug 2026 Seed.
Market positioning
Enterprise-grade no-code middleware for Voice AI operations.
Geographic focus
MENA (commercial starting point), North America, Europe, Latin America; expanding Asia-Pacific
Patents and IP
No registered patents disclosed as of latest update
About Karim Malhas
Karim Malhas is a technical entrepreneur with a background in software security and blockchain. Before founding Breez AI, he served as the Director of Research & Development at Clarity Debt Resolution and as a Software Security Engineer and Blockchain Officer at IrisGuard UK Ltd, where he worked on iris-recognition technology for humanitarian aid. He holds a Bachelor's degree from Georgetown University.
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Official website: https://www.heybreez.ai/