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Breez AI

Category: Voice / Speech AI

A no-code voice orchestration platform that enables enterprises to build, deploy, and scale provider-agnostic AI voice agents for automated phone operations. Breez AI was founded in 2025. The company is led by Karim Malhas. Based in Amman, Jordan. Team size: 1-10. Total funding raised: $1.3M. Latest round: Pre-Seed (Jan 2025). Key investors include Wamda Capital, DASH Ventures, FENA Holdings.

Founded
2025
Headquarters
Amman, Jordan
Team size
1-10
Total funding
$1.3M

Value proposition

Solves the 'brittleness' of voice AI implementations by providing a stable, no-code infrastructure that allows businesses to integrate and switch between various AI models and voice providers without deep technical overhead.

Products and solutions

No-Code Voice Workflow Builder, Multi-Agent Orchestration Engine, Provider-Agnostic Integration Layer (LLM, STT, and TTS connectivity), Real-time Voice Interaction Monitoring & Analytics

Unique value

Breez AI functions as a 'neutral' orchestration layer rather than a closed-loop bot, allowing enterprises to mix and match the best-performing LLMs and voice engines for their specific use case.

Target customer

Mid-to-large scale enterprises, customer service centers, and businesses with high-volume inbound/outbound phone operations seeking to automate voice interactions.

Industries served

Customer Service & Support, Financial Services & Banking, Healthcare, Logistics & Supply Chain, Insurance

Technology advantage

The platform addresses critical voice AI challenges such as latency, interruption handling, and model reliability through a proprietary architecture that manages the complex handoffs between different AI components in real-time.

How they differentiate

Breez AI differentiates itself as a 'provider-agnostic' orchestration layer. Unlike competitors that often offer a closed-loop vertical stack, Breez allows enterprises to swap between different LLMs, STT, and TTS providers via a no-code interface, preventing vendor lock-in and optimizing for latency and cost.

Main competitors

Vapi, Retell AI, Bland AI, PolyAI

Key partnerships

Wamda Capital (Lead Investor), DASH Ventures, FENA Holdings, Strategic integrations with major LLM and Telephony API providers

Notable customers

Customer Service Centers, Financial Institutions, Logistics Providers

Major milestones

Founded in 2024 by Karim Malhas, Successfully developed a no-code orchestration layer for Voice AI, Raised $1.3M Pre-Seed round led by Wamda Capital in January 2025

Growth metrics

Early-stage startup; currently scaling from product launch to enterprise pilot programs following its 2025 funding.

Market positioning

Enterprise-grade no-code middleware for Voice AI operations.

Geographic focus

Middle East & North Africa (MENA) and North America

Patents and IP

No registered patents disclosed as of latest update

About Karim Malhas

Karim Malhas is a technical entrepreneur with a background in software security and blockchain. Before founding Breez AI, he served as the Director of Research & Development at Clarity Debt Resolution and as a Software Security Engineer and Blockchain Officer at IrisGuard UK Ltd, where he worked on iris-recognition technology for humanitarian aid. He holds a Bachelor's degree from Georgetown University.

Latest news about Breez AI

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