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EliseAI

Category: AI Agents

EliseAI is a conversational AI platform that automates communications and operational processes specifically for the housing and healthcare industries. EliseAI was founded in 2017. The company is led by Minna Song. Based in New York, USA. Team size: 251-500. Total funding raised: $392M. Latest round: Series E ($250M, Aug 2025) at $2.25B valuation. Key investors include ["Andreessen Horowitz","Bessemer Venture Partners","Sapphire Ventures","Point72 Private Investments","Navitas Capital","Koch Real Estate Investments"].

Founded
2017
Headquarters
New York, USA
Team size
251-500
Total funding
$392M

Value proposition

Streamlines workflows by automating repetitive communications and operational tasks, reducing administrative burden, lowering operational costs, and improving customer and patient engagement.

Products and solutions

["AI-powered conversational agent (email, text, phone, webchat)","AI-Guided Tours","Centralized communication and operations hub for leasing and resident management","Patient management automation (appointments, intake, reminders)"]

Unique value

EliseAI's platform combines advanced natural language understanding tailored for the housing and healthcare sectors, enabling complex and personalized conversations across multiple communication channels. It automates entire communication workflows rather than only initial queries.

Target customer

Property management companies (multifamily, single-family, student housing, affordable housing) and healthcare organizations including hospitals and health systems.

Industries served

["Real Estate (Property Management)","Healthcare"]

Technology advantage

Vertically specialized AI models trained on industry-specific datasets enable more accurate, context-aware interactions. Integration with Property Management Software and Electronic Health Records allows seamless automation and data synchronization, offering a significant competitive advantage.

How they differentiate

Focus on deep vertical integration and conversational AI that handles complex workflows within real estate and healthcare, specifically automating communication with a high degree of personalization and efficiency.

Main competitors

["Entrata","AppFolio Property Manager","Leena AI"]

Key partnerships

["Engrain (interactive mapping tech for AI-guided tours)","Athenahealth Marketplace (healthcare solution integrations)"]

Notable customers

["Bozzuto","Equity Residential","AvalonBay","Invitation Homes","Asset Living"]

Major milestones

["Achieved unicorn status with Series D funding in 2024","Doubled valuation to $2.2B with $250M Series E led by a16z in Aug 2025","Surpassed $100M ARR in 2025","Expanded conversational AI beyond real estate into healthcare","Grew from 150 to over 300 employees","Supports over 600 owners and operators including 75% of NMHC's Top 50"]

Growth metrics

Surpassed $100M in Annual Recurring Revenue (ARR) in 2025. Grew from 150 to over 300 employees. Achieved unicorn valuation with Series D in 2024, doubled to $2.2B in Series E. Supports over 600 owners and operators including 75% of NMHC's Top 50 Operators.

Market positioning

Leading AI conversational platform focused on enterprise and mid-market property management and healthcare organizations, recognized for workflow automation and customer engagement.

Geographic focus

Primarily North America

Patents and IP

No publicly disclosed patents at this time.

About Minna Song

Co-founder and CEO of EliseAI. Previously worked as an administrative assistant in the New York City real estate industry, which inspired the company's founding. Holds a Computer Science degree from MIT.

Official website: