EliseAI
Category: AI Agents
EliseAI is a conversational AI platform that automates communications and operational processes specifically for the housing and healthcare industries. EliseAI was founded in 2017. The company is led by Minna Song. Based in New York, USA. Team size: 500+. Total funding raised: $392M. Latest round: Series E ($250M, Aug 2025) at $2.25B valuation. Key investors include Andreessen Horowitz, Bessemer Venture Partners, Sapphire Ventures, Point72 Private Investments, Navitas Capital, Koch Real Estate Investments.
- Founded
- 2017
- Headquarters
- New York, USA
- Team size
- 500+
- Total funding
- $392M
Value proposition
Streamlines workflows by automating repetitive communications and operational tasks, reducing administrative burden, lowering operational costs, and improving customer and patient engagement.
Products and solutions
AI-powered conversational agent (email, text, phone, webchat), AI-Guided Tours, Centralized communication and operations hub for leasing and resident management, Patient management automation (appointments, intake, reminders)
Unique value
EliseAI's platform combines advanced natural language understanding tailored for the housing and healthcare sectors, enabling complex and personalized conversations across multiple communication channels. It automates entire communication workflows rather than only initial queries.
Target customer
Property management companies (multifamily, single-family, student housing, affordable housing) and healthcare organizations including hospitals and health systems.
Industries served
Real Estate (Property Management), Healthcare
Technology advantage
Vertically specialized AI models trained on industry-specific datasets enable more accurate, context-aware interactions. Integration with Property Management Software and Electronic Health Records allows seamless automation and data synchronization, offering a significant competitive advantage.
How they differentiate
Focus on deep vertical integration and conversational AI that handles complex workflows within real estate and healthcare, specifically automating communication with a high degree of personalization and efficiency.
Main competitors
Entrata, AppFolio Property Manager, Leena AI
Key partnerships
Engrain (interactive mapping tech for AI-guided tours), Athenahealth Marketplace (healthcare solution integrations), OpenAI (named trusted partner for OpenAI for Healthcare / HIPAA-compliant API — patient scheduling & communications)
Notable customers
Bozzuto, Equity Residential, AvalonBay, Invitation Homes, Asset Living, LeFrak, TWG, Summit Property Management, Women's Health CT
Major milestones
Achieved unicorn status with Series D funding in 2024, Doubled valuation to $2.2B with $250M Series E led by a16z in Aug 2025, Surpassed $100M ARR in 2025, Surpassed $200M ARR in May 2026 with fifth consecutive year of 100% YoY growth, Powers one in six U.S. apartments, Named by OpenAI as trusted healthcare API partner (Jan 2026), Expanded conversational AI beyond real estate into healthcare, Grew headcount past 500 (Built In ~550 mid-2026), Supports 700+ owners/operators including ~75% of NMHC Top 50
Growth metrics
Surpassed $200M ARR in May 2026 (announced June 10, 2026), marking a fifth consecutive year of 100% YoY growth. Powers one in six U.S. apartments. Headcount grown to ~500–650+ (Built In ~550 as of Jun 2026). Unicorn via Series D 2024; Series E Aug 2025 at $2.2B. Serves 700+ owners/operators including ~75% of NMHC Top 50; expanding healthcare footprint.
Market positioning
Leading AI conversational platform focused on enterprise and mid-market property management and healthcare organizations, recognized for workflow automation and customer engagement.
Geographic focus
Primarily North America
Patents and IP
No publicly disclosed patents at this time.
About Minna Song
Co-founder and CEO of EliseAI. Previously worked as an administrative assistant in the New York City real estate industry, which inspired the company's founding. Holds a Computer Science degree from MIT.
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Official website: https://www.eliseai.com