Inntelo AI
Category: AI Agents
AI-powered digital concierge platform for hotels that combines guest and team communication, leveraging both conversational and agentic AI to improve guest experience, automate guest engagement, and boost revenue. Inntelo AI was founded in 2024. The company is led by Asif Alidina. Based in London, United Kingdom. Team size: 11-50. Total funding raised: ~$795K (£626,000). Latest round: Pre-Seed. Key investors include Haatch, British Business Bank, Look AI Ventures, Antler, Angel investors including former executives from Trip.com and DocuSign.
- Founded
- 2024
- Headquarters
- London, United Kingdom
- Team size
- 11-50
- Total funding
- ~$795K (£626,000)
Value proposition
Automates guest communication and internal task coordination using generative AI to increase ancillary revenue, improve guest satisfaction scores, and reduce staff workload.
Products and solutions
Inntelo AI Concierge (via WhatsApp and phone), Automated Task Management & Coordination, Automated Upsell Engine, Guest Feedback & Analytics Dashboard, Integration APIs for PMS/channel managers, AI-native Housekeeping Module, AI-native Maintenance Module
Unique value
Combines large language models with hospitality-specific data sets for highly contextualized guest interactions. The AI can manage communications and coordinate tasks across hotel departments like housekeeping and maintenance.
Target customer
Hotels, independent and franchised properties, serviced apartments, and property managers.
Industries served
Hospitality
Technology advantage
Proprietary intent recognition engine for hospitality, seamless integration with leading PMSs like Opera Cloud and SiteMinder, and out-of-the-box multilingual support. Leverages both conversational and agentic AI.
How they differentiate
Focuses on deep operational integration and advanced upsell automation using LLMs trained specifically on hospitality data, positioning as an 'intelligent concierge' rather than just a messaging bot. Founded by a team with deep, hands-on hotel operations experience.
Main competitors
HiJiffy, Book Me Bob, Quicktext
Key partnerships
Oracle Hospitality (Opera), SiteMinder, The First Group Hospitality, CityBlue Hotels, Hospitality Financial and Technology Professionals (HFTP)
Notable customers
Radisson branded properties, Wyndham branded properties, Park Hall Resort and Spa, Brown Hotels Group, TRYP by Wyndham Dubai, Ciel Dubai Marina (Vignette Collection by IHG), CityBlue Hotels (Africa), Hospitality Financial and Technology Professionals (HFTP)
Major milestones
Received initial investment from Antler VC, Appointed global advisory board with executives from Accor, Fairmont, and Hilton in June 2024, Secured pre-seed funding of £506,000 in July 2025, Onboarded first hotels, including Radisson and Wyndham branded properties, Launched UK's first agentic + conversational AI Concierge at Park Hall Resort & Spa in March 2025, Won Startup Award at Future Hospitality Summit 2025, Secured TRYP by Wyndham Dubai (650 rooms) in May 2025, Ciel Dubai Marina (world's tallest hotel, 1,004 rooms) selected Inntelo AI in Oct 2025, Launched AI-native Housekeeping & Maintenance modules in Dec 2025, Opened Dubai office at DIFC AI Campus in Jan 2026, Named in Startups 100 Index 2026
Growth metrics
As of September 30, 2026, the company reports more than 30,000 rooms in deployment, automation of 98% of guest interactions, 17 minutes saved per guest enquiry, and an average 32% uplift in in-stay revenue across customer sites. Its client base reportedly more than doubled in recent months.
Market positioning
Intelligent concierge platform providing deep operational integration and revenue generation for the hospitality sector.
Geographic focus
Serves hotels and resorts across the UK, Europe, the Middle East, Africa, Asia and North America, as reported on September 30, 2026. Opened Dubai office at DIFC AI Campus in January 2026 to support regional expansion.
Patents and IP
No public patents listed. Claims proprietary algorithms around conversational context management and agentic AI for task automation.
About Asif Alidina
Asif has over 20 years of experience in go-to-market strategy, pipeline development, and solution selling. Since 2012, he has been at the forefront of advancing hotel operations through digital solutions. He led the UK expansion of Optii, launched digital maintenance, and has driven £56M ARR during his career.
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Official website: https://www.inntelo.com