IOVOX
Category: Voice / Speech AI
AI conversation intelligence platform combining call tracking with omnichannel AI Agents (voice, chat, social, email) that capture, qualify, and convert every inbound enquiry into revenue. IOVOX was founded in 2007. The company is led by Ryan Gallagher. Based in United Kingdom. Team size: 33-39. Total funding raised: $10.6M. Latest round: Debt. Key investors include Octopus Ventures, SF Capital, Silicon Valley Bank.
- Founded
- 2007
- Headquarters
- United Kingdom
- Team size
- 33-39
- Total funding
- $10.6M
Value proposition
Transform call data into revenue by providing AI-driven analytics, call summarization, sentiment analysis, and automated booking to improve every step of the customer journey.
Products and solutions
Advanced Call Tracking, Conversational AI (AI-powered call summarization, sentiment analysis, action item extraction), Call Analytics & Speech Analytics, Toll-Free Intelligence, Automated Booking, API for Developers, White Label Options, WebConnect and Insights dashboards
Target customer
Enterprises and SMBs in real estate, automotive, insurance, veterinary, hearing care, restaurants, and other industries that rely on inbound phone calls for lead generation.
Industries served
Real Estate, Automotive, Hospitality, Insurance, Healthcare / Veterinary, Hearing Care, Restaurants, Retail / E-commerce, Enterprise
Technology advantage
Proprietary AI models for call summarization, sentiment analysis, and thematic extraction; global Tier 1 telecom carrier coverage in 100+ countries; flexible API and white-label options.
How they differentiate
Combines call tracking with deep conversational AI to deliver end-to-end visibility from lead attribution to post-call insights, supported by a global telecom infrastructure and strong industry-specific vertical solutions.
Main competitors
CallRail, Invoca, DialogTech, Talkdesk, Gong.io, CallMiner
Key partnerships
OpenTable (HeyGuest AI integration for reservations across voice/webchat/email/social), ResDiary, Zonal, Access Group
Notable customers
AutoTrader UK, Zoopla, OpenTable, Abeille Assurances, REA Group, Mitchells & Butlers, Honda Motor Europe, Pizza Express, Immobiliare.it, Idealista, CoStar, BT
Major milestones
Founded January 2007 by Ryan Gallagher and Belinda Gallagher, 2012: Investment from Octopus Ventures to scale in Europe, 2017: $10M Series A equity+debt (Octopus Ventures, SF Capital, Silicon Valley Bank), 2019: Acquired WannaSpeak (France-based call tracking provider), 2026-02-24: Acquired HeyGuest; launched dedicated hospitality conversational AI division, 2026-03-16: Appointed David Charlton Managing Director of HeyGuest division, 2026-05-19: Expanded AI Suite to unified voice, webchat, social, and email conversion platform, 2026-08: HeyGuest launched Voice AI Ordering; deepened OpenTable partnership
Market positioning
A mature call intelligence platform competing with both traditional call tracking providers and newer AI conversation analytics startups, with a focus on mid-market and enterprise clients.
About Ryan Gallagher
CTO of Vazu (Silicon Valley startup); previously held positions at KPN Qwest, Compaq, and Alstom Holdings over 15+ years in telecom
Latest news about IOVOX
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Official website: https://www.iovox.com