Mews
Category: AI in Productivity
Mews is a cloud-native hospitality operating system (PMS, POS, payments, revenue management) that uses AI to automate hotel operations and guest experience. Mews was founded in 2012. The company is led by Matt Welle. Based in Amsterdam, Netherlands. Team size: 500+. Total funding raised: $710M. Latest round: Series D. Key investors include EQT Growth, Atomico, HarbourVest Partners, Kinnevik, Battery Ventures, Tiger Global, Goldman Sachs.
- Founded
- 2012
- Headquarters
- Amsterdam, Netherlands
- Team size
- 500+
- Total funding
- $710M
Value proposition
An all-in-one, AI-powered operating system that unifies property management, point-of-sale, payments and revenue management so hoteliers can automate operations and boost revenue.
Products and solutions
Property Management System (PMS), Point-of-Sale (ePOS), Revenue Management System (Dynamic Pricing, Demand Forecasting), Embedded Payments, Booking Engine, Guest Check-In, Business Intelligence, Open API/Marketplace with 1000+ integrations
Unique value
Unified 'Mews OS' cloud operating system purpose-built for hospitality, replacing legacy on-premise PMS systems with an open, API-first, AI-enhanced platform.
Target customer
Hotels, hotel groups/chains, hostels, motels, extended-stay and independent properties
Industries served
Hospitality / Hotel Technology
Technology advantage
Cloud-native architecture with open API and 1000+ marketplace integrations; Atomize (2024) powers native AI RMS; DataChat (2025) deepens generative/agentic AI analytics; 15,000+ hotels data advantage; EMI-licensed payments via Mews Financial Services (2026).
How they differentiate
Cloud-native, API-first 'operating system' approach (vs. legacy on-prem PMS incumbents like Oracle Opera), unifying PMS, POS, payments and RMS in one platform with deep AI-driven automation and a large third-party integration marketplace.
Main competitors
Oracle Hospitality (OPERA), Cloudbeds, Shiji Group / Agilysys
Key partnerships
1000+ marketplace integration partners, acquisitions of Planet Winner (2019), Atomize (2024 RMS), and DataChat (2025 AI analytics), Choice Hotels International PMS partner (2025), BWH Hotels certified PMS partner (2024), EMI license via Mews Financial Services B.V. (Aug 2026)
Notable customers
The Emblem Hotel (first customer, still active), Strawberry, BWH Hotels (certified PMS partner), The Social Hub, Airelles Collection, Choice Hotels International (international franchisee PMS option), Generator-Freehand
Major milestones
2016: first funding round and European expansion, 2019: acquired Planet Winner (first acquisition), 2022: hyper-growth phase, 5,000+ properties, 2024: unicorn status; Best PMS (HotelTechReport); acquired Atomize (RMS), 2025: 12,500+ customers; acquired DataChat (AI); Choice Hotels PMS option, 2026: $300M Series D at $2.5B valuation; EMI license from DNB (Aug 11) — first hospitality OS EMI in EEA
Growth metrics
15,000+ hotels using Mews across 85+ countries; 12,500+ customers milestone reached in 2025; SaaS gross profit grew 55% year-over-year; reached unicorn status in 2024; valued at $2.5B as of Jan 2026 Series D.
Market positioning
Premium, high-growth challenger to legacy hospitality PMS incumbents; positions itself as the 'operating system for hospitality' and reached unicorn status in 2024.
Geographic focus
Global, with strong presence in Europe (HQ Amsterdam, founded Prague) and expanding U.S. presence
About Matt Welle
Former hotelier; co-founded Mews in 2012 alongside Richard Valtr and has served as CEO since the company's founding.
Latest news about Mews
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Official website: https://www.mews.com
