Quiq
Category: AI Agents
Bozeman-based enterprise agentic AI platform for customer experience, offering AI agents (chat, messaging and voice), agent assistants and a digital contact center. Quiq was founded in 2015. The company is led by Mike Myer. Based in Bozeman, Montana, USA. Team size: 101-500. Total funding raised: $47.5M. Latest round: Series C. Key investors include Baird Capital, Venrock, Foundry Group, Next Frontier Capital, Teamworthy Ventures.
- Founded
- 2015
- Headquarters
- Bozeman, Montana, USA
- Team size
- 101-500
- Total funding
- $47.5M
Value proposition
Lets enterprises launch, customize and control AI agents across the whole customer journey (voice, SMS, WhatsApp, web chat, Apple Messages), with guardrails and verification so the AI's actions can be audited and trusted.
Products and solutions
AI Agents, AI Assistants (real-time agent coaching), Voice AI Agents, AI Workflows, AI Analysts, Digital Contact Center, AI Studio, Verified Intelligence (Verify Claim, decision-tree audit logs, simulation/testing), Reporting, Integrations, Process Guides.
Unique value
Voice and messaging agents share context across channels, so a caller can switch from voice to SMS mid-call without repeating themselves. Every agent decision is logged in a reviewable tree and checked against trusted data before it reaches the customer.
Target customer
Mid-market and enterprise B2C brands and contact centers in eCommerce, home services, hospitality, insurance, banking, healthcare, airlines and consumer devices.
Industries served
eCommerce, Home & Field Services, Hospitality, In-Store Retail, P&C Insurance, Banking, Mortgage & Lending, Healthcare Providers, Health Insurance, Airlines, Home Devices
Technology advantage
Verified Intelligence: claim verification against trusted data, automated simulation and testing, and configurable guardrails. Process Guides handle adaptive natural-language call flows. A modular architecture connects to CRM, CCaaS, engagement and order-management systems. About ten years of messaging-first conversation data and enterprise deployments.
How they differentiate
Combines AI agents and a human-agent digital contact center on one platform, with auditable decision trees and verification controls rather than fully autonomous agents. It also offers a marketplace-based Zoom path that avoids custom integration work.
Main competitors
Sierra, Decagon, Cresta
Key partnerships
Zoom (Quiq Voice AI listed in the Zoom App Marketplace and integrated with Zoom Contact Center, announced 12 Nov 2026), Apple Messages for Business and WhatsApp as supported channels, Omdia 'On the Radar' recognition as a key challenger in agentic AI.
Notable customers
Brinks Home, Panasonic, Terminix, Roku, IHG, Volvo, HBO, Lululemon, Overstock, Spirit Airlines
Major milestones
Founded 2015 in Bozeman, MT, $12.5M Series B led by Foundry Group (Jul 2019), $25M Series C led by Baird Capital (Apr 2022), named an Inc. 5000 honoree (2022), launched Voice AI and rebranded (May 2026), Voice AI listed in the Zoom App Marketplace with Zoom Contact Center integration (Nov 2026).
Growth metrics
About $20M estimated revenue (Latka, 2024); roughly 98 employees as of Dec 2024; 150+ global brands in production; revenue doubled in the year before the 2022 Series C; Inc. 5000 honoree in 2022.
Market positioning
Enterprise agentic AI challenger for customer experience that grew out of a messaging-first heritage and added voice in 2026. Positioned between larger CCaaS vendors and venture-heavy AI-agent startups.
Geographic focus
North America, with global brand deployments.
About Mike Myer
Founder & CEO of Quiq since 2015; earlier worked at Bell Labs and at RightNow Technologies (customer experience software).
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Official website: https://quiq.com