Town
Category: AI Agents
Town is a personalized AI assistant that learns how users work across email, calendar, Slack, docs, and other tools, proactively handling tasks without requiring manual prompts. Town was founded in 2024. The company is led by Jean-Denis Greze. Based in San Francisco, California, United States. Team size: 11-50. Total funding raised: $73M. Latest round: Series A. Key investors include Andreessen Horowitz (a16z), Forerunner Ventures, First Round Capital, Alt Capital, Conviction, Mischief, WndrCo.
- Founded
- 2024
- Headquarters
- San Francisco, California, United States
- Team size
- 11-50
- Total funding
- $73M
Value proposition
Town eliminates the need to manually prompt AI by learning users' work habits, communication styles, and preferences across all their tools, then proactively handling tasks — acting like a chief of staff rather than a chatbot.
Products and solutions
Town AI Assistant (personalized AI assistant with Townie avatars), pre-built Routines (Auto-inbox, Morning Briefing, Daily Work Summary, Meeting Briefing, Schedule Optimizer, Competitive Intel Briefing, Newsletter Digest, Contact Research Dossier, Deal Spotter, Invoice & Expense Logger, Travel & Booking Organizer, Relationship Reconnect, Decline Cold Outreach, GitHub Reports, New User Research), Custom Routines builder, iOS app, Web app, Email-forward interface
Unique value
The AI assistant that learns how you work (not the other way around) and proactively pitches in across all your tools without requiring prompts or complex setup.
Target customer
Prosumers and knowledge workers whose personal and professional lives are deeply entangled — including small business owners, executives, recruiters, and professionals managing high email/calendar volume. ~70-80% work usage.
Industries served
Productivity, Professional Services, Small Business, Recruiting, Sales, Operations
Technology advantage
Deep contextual understanding built from observing thousands of data points on user decisions and communication patterns across platforms; accumulated personal context that competitors cannot replicate quickly; proactive (not reactive) AI that suggests and executes tasks; 50+ integrations across Google Workspace, Slack, WhatsApp, Notion, Asana, HubSpot, Salesforce, GitHub, and more; custom MCP server support; runs on Google and Microsoft infrastructure
How they differentiate
Unlike chatbots (ChatGPT, Claude) that require manual prompting and context-feeding, Town proactively learns user behavior across all connected tools and acts without being asked. Unlike platform-native assistants (Gemini, Copilot), Town is cross-platform and not tied to a single ecosystem. Its accumulated personal context creates a defensible moat — the more you use it, the better it gets, and competitors cannot replicate that overnight.
Main competitors
Microsoft Copilot, Google Gemini, Carly (AI agent platform), Lindy (AI executive assistant), Martin (iOS-first AI assistant)
Key partnerships
Google Workspace (Gmail, Calendar, Drive, Docs, Sheets), Slack, WhatsApp, Notion, Asana, HubSpot, Salesforce, GitHub, Linear, Dropbox, Zoom, Calendly
Notable customers
Approaching 10,000 users (as of June 2026), 99% two-month retention among users who built one custom automation, notable user base includes Australian plumbers, investors, and knowledge workers across various industries
Major milestones
Founded late 2024 by Jean-Denis Greze (ex-Plaid CTO) and Tony Vincent (ex-Google AI Director), $18M Seed round led by First Round Capital (March 2025), Launched as SME tax AI platform initially, Pivoted/broadened to personal AI assistant, Emerged from beta with $55M Series A led by a16z (June 2026), Approaching 10,000 users with 99% two-month retention
Growth metrics
Approaching 10,000 users; 99% two-month retention among users who built one custom automation
Market positioning
Town is positioning as the independent, cross-platform personal AI assistant that earns user trust through deep contextual understanding and proactivity — competing against both Big Tech native assistants (Copilot, Gemini) and a growing field of AI agent startups. The company targets the $16B (2024) AI assistant market projected to reach $74B by 2033.
Geographic focus
United States (primary), with global potential
About Jean-Denis Greze
Ex-CTO at Plaid (2017-2024); Director of Engineering at Dropbox; Harvard Law School (JD); Columbia University (CS). Scaled Plaid's engineering team 17.5x in 4 years.
Official website: https://town.com/