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ClearOps

Category: AI in Supply Chain / Logistics

ClearOps is an AI-powered after-sales intelligence platform for industrial OEMs and dealers, connecting manufacturers, dealers, and machines to optimize spare parts planning, service coordination, and machine uptime. ClearOps was founded in 2020. The company is led by William Barkawi. Based in Munich, Germany. Team size: 51-200. Total funding raised: $9.5M. Latest round: Series A. Key investors include Hitachi Ventures; Schoeller Group; Barkawi Group.

Founded
2020
Headquarters
Munich, Germany
Team size
51-200
Total funding
$9.5M

Value proposition

ClearOps builds the AI operating system for industrial after-sales, connecting OEMs, dealers, service partners, and machines on a single platform. It enables predictive parts planning, real-time service coordination, and automated workflows across global service networks — without replacing existing infrastructure. Delivers up to 40% higher parts availability, 5-15% growth in parts sales, and up to 2 days reduced repair time.

Products and solutions

ClearOps Aftersales Intelligence Platform: Parts Cloud (AI-driven demand planning, inventory optimization, automated order management); Dealer DMS Integration Hub (connects 80+ ERP/DMS systems); Field Service Management (technician scheduling, workshop management); Global Dealer Service Enablement; Predictive Service Operations

Unique value

AI-powered after-sales operating system that connects fragmented OEM-dealer networks into a predictive, data-driven ecosystem — predicting demand and automating parts/service workflows before downtime occurs.

Target customer

Industrial OEMs (original equipment manufacturers) and their dealer networks in mobile machinery industries — agriculture, material handling, construction & mining, automotive, recreational vehicles

Industries served

Agriculture & Forestry; Material Handling; Construction & Mining; Automotive; Recreational Vehicles

Technology advantage

AI-powered demand forecasting and inventory optimization; connectivity layer integrating 80+ dealer DMS/ERP systems; real-time coordination across global service networks; ISO 27001 certified; cloud-based SaaS platform; partnerships with Celonis (process intelligence) and Genpact (transformation partner)

How they differentiate

ClearOps differentiates by serving as an independent, AI-powered connectivity layer that sits above fragmented dealer systems without replacing them. It orchestrates data across the entire service supply chain (OEM → dealer → machine) rather than just optimizing one node. The platform is purpose-built for complex OEM-dealer networks in mobile machinery, with deep integration into 80+ DMS/ERP systems and proven results at scale with global OEMs.

Main competitors

Makula (Berlin, Germany); Quantum Factory; KIAMI

Key partnerships

Celonis (Process Intelligence Platform integration); Genpact (transformation partner for global rollout); PTC (service experience solutions)

Notable customers

AGCO (agricultural machinery); Terex (aerial work platforms); Jungheinrich (material handling); Lippert (RV components); Eiksenteret (dealer network, Norway); Royal Reesink

Major milestones

Founded in 2020 from a consulting project; Deployed at major global OEMs including AGCO, Terex, Jungheinrich, and Lippert; Connected 8,000+ dealers and 80+ ERP/DMS systems; Raised €8.6M Series A in May 2026 (first institutional capital); Offices in Munich, Lisbon, Atlanta, and San José; Partnerships with Celonis, Genpact, and PTC

Growth metrics

8,000+ dealers connected; 80+ connected ERP & DMS systems; 4 offices globally; ~60 employees (as of May 2026); 15% improvement in parts sales; 43% increase in customer fill rates; 20% reduction in working capital; 2 days reduced downtime

Market positioning

ClearOps positions itself as the leading AI-powered after-sales intelligence platform for mobile machinery industries, competing against fragmented legacy systems and emerging digital after-sales platforms. It is an independent infrastructure layer connecting OEM-dealer networks, differentiated by deep DMS integration breadth (80+ systems) and proven enterprise deployments with top global OEMs.

Geographic focus

Global (headquarters in Munich, Germany; offices in Lisbon, Atlanta, and San José)

About William Barkawi

Ex-Product Manager in supply chain; Founder of two startups (one evolved into ClearOps); Contributed to technology ventures at Barkawi Group (venture builder specializing in supply chains); Education at Technische Universität München (Economics & IT, 2017-2020)

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