Exabytes
Category: AI Infrastructure
Southeast Asia's leading all-in-one cloud, hosting, eCommerce, cybersecurity and (as of 2026) enterprise AI solutions provider for SMEs. Exabytes was founded in 2001. The company is led by Chan Kee Siak. Based in Bayan Baru, Penang, Malaysia. Team size: 101-500. Total funding raised: $10.8M. Latest round: Private Equity. Key investors include Ekuinas (Ekuiti Nasional Bhd).
- Founded
- 2001
- Headquarters
- Bayan Baru, Penang, Malaysia
- Team size
- 101-500
- Total funding
- $10.8M
Value proposition
End-to-end digital transformation for SMEs — from domain/hosting to cloud, eCommerce, cybersecurity, digital marketing, and now embedded enterprise AI (GROW AI) — under one provider across Southeast Asia.
Products and solutions
Web/cloud hosting, domain registration, VPS/dedicated servers, eCommerce platform solutions, cybersecurity services, digital marketing, business applications, and GROW AI (AI-powered business tools/agent platform for SEA SMEs).
Unique value
#1 market share in SEA hosting/cloud with 20+ years of SME trust, now bundling AI agent and customer-engagement capabilities (via GPTBots.ai partnership) directly into its existing cloud/hosting customer base of hundreds of thousands of SMEs.
Target customer
Small and medium-sized businesses (SMEs) and enterprises in Malaysia, Singapore, and broader Southeast Asia.
Industries served
SME digital infrastructure, eCommerce, cybersecurity, cloud computing, enterprise AI adoption
Technology advantage
Large incumbent SEA hosting/cloud customer base (claimed #1 market share) provides a low-cost-of-acquisition distribution channel for new AI products; strategic partnership with Aurora Mobile (Nasdaq-listed) brings enterprise-grade conversational AI agent tech (GPTBots.ai) and customer engagement platform (EngageLab) without building LLM infra in-house.
How they differentiate
Combines two-decade-old SEA hosting/cloud incumbency and SME trust with a newly launched AI layer (GROW AI) rather than being an AI-native startup — differentiates via distribution scale and bundling rather than proprietary model IP.
Main competitors
ServerFreak, Shinjiru, Vodien (regional SEA hosting/cloud providers), broader competition from global hosting/cloud players (GoDaddy, Hostinger) as it expands into AI-enabled business tools.
Key partnerships
Aurora Mobile (Nasdaq: JG) — 3-year strategic MoU signed Aug 13, 2026 at Exabytes GROW AI Summit, integrating Aurora Mobile's GPTBots.ai enterprise AI agent platform and EngageLab customer engagement platform into Exabytes' GROW AI offering for SEA SMEs.
Major milestones
2001: Founded as small web hosting service in Penang, 2019: Ekuinas invests RM44M (40% stake) for regional expansion, Aug 2026: Launches GROW AI strategy and signs 3-year strategic MoU with Aurora Mobile (GPTBots.ai/EngageLab) at Exabytes GROW AI Summit in Kuala Lumpur, targeting 1M AI-empowered SEA businesses by 2030.
Growth metrics
Claims #1 market share in SEA hosting/cloud; ~208 employees (RocketReach); targeting 1 million AI-empowered businesses by 2030 (GROW AI initiative launched Aug 2026).
Market positioning
Established SEA hosting/cloud market leader pivoting into applied enterprise AI for its existing SME base, positioning as the accessible AI on-ramp for non-technical small businesses.
Geographic focus
Southeast Asia (Malaysia, Singapore, and expanding regionally), with ambition of empowering 1 million businesses with AI by 2030.
About Chan Kee Siak
Self-taught entrepreneur; college dropout who started web hosting business at age 19 in 2001. No prior corporate experience — bootstrapped Exabytes from a small web hosting service into Southeast Asia's leading cloud/digital solutions provider.
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Official website: https://www.exabytes.my