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SunBridge Inc.

Category: AI in Productivity

Japanese cloud professional-services company (Salesforce + AWS certified partner) expanding into AWS×AI business support systems, generative AI helpdesk, and AI-integrated enterprise solutions. SunBridge Inc. was founded in 2012. The company is led by Kaishi Horie (堀江海志). Based in Shibuya, Tokyo, Japan. Team size: 101-500. Latest round: Strategic Investment. Key investors include Salesforce Ventures, Conexio.

Founded
2012
Headquarters
Shibuya, Tokyo, Japan
Team size
101-500

Value proposition

Best-of-breed multi-cloud solutions combining Salesforce and AWS with emerging AI technologies to transform enterprise business processes, backed by 3,500+ Salesforce projects and AWS Advanced Tier Service Partner status.

Products and solutions

Salesforce implementation/consulting (Agentforce, Sales/Service/Marketing Cloud, Data Cloud, CRM Analytics), AWS integration & system construction, generative AI helpdesk (PoC), AI coach for recruiter training, SmartVisca (Salesforce-integrated business card management), aVisca (Salesforce-integrated online survey), AWS×AI business support systems (Amazon Connect voice infrastructure, big-data platform construction).

Unique value

Japan's first Salesforce consulting partner (since Salesforce Japan's 2000 founding) now combining AWS Advanced Tier Partner status with generative AI to build AI-integrated business support systems that automate and elevate enterprise workflows.

Target customer

Enterprise companies in Japan across banking, telecom, retail, manufacturing, and beverage sectors seeking Salesforce/AWS cloud transformation and AI-integrated business systems.

Industries served

Banking/Financial Services, Telecom, Retail, Manufacturing, Beverage, General enterprise (Salesforce + AWS cloud integration)

Technology advantage

Dual-certified cloud expertise: Salesforce Gold Consulting Partner (first in Japan) and AWS Advanced Tier Service Partner (2026). Holds Salesforce Certified Technical Architects and AWS Certified Professional engineers. Proven generative AI deployments (e.g., AI coach for recruiter training cutting 360 hours/year; Slack-integrated generative AI).

How they differentiate

Combines Japan's first Salesforce consulting partner heritage with AWS Advanced Tier Partner status and hands-on generative AI deployments, offering best-of-breed multi-cloud solutions rather than single-vendor lock-in.

Main competitors

Flect Co., Ltd. (multi-cloud Salesforce/AWS integrator), Cloud Circus (Salesforce/AWS SI), broader enterprise cloud consultancies (Accenture, NTT Data) in the cloud-AI space.

Key partnerships

Salesforce (Salesforce Ventures investor, Gold Consulting Partner), Amazon Web Services (Advanced Tier Service Partner), Slack, Microsoft Teams (SmartVisca for Teams)

Notable customers

Mitsubishi UFJ Trust Bank, Sapporo Beer, Bic Camera, KDDI, Horiba, Tokyu

Major milestones

2012: Spun off as operating company from SunBridge Corporation, 2018: Third-party allotment with Salesforce Ventures, 2026: Promoted to AWS Advanced Tier Service Partner, 2026: Kaishi Horie became Representative Director & CEO, 2026: Launched SmartVisca for Teams, AWS generative AI case studies (AI recruiter coach, Slack-integrated generative AI).

Growth metrics

~80 employees; 3,500+ Salesforce projects delivered; capital ¥95M

Market positioning

Established, profitable cloud professional services firm (founded 2012, ~80 employees) positioned as a leading Salesforce implementation partner in Japan, now pivoting toward AWS×AI business support systems to capture growing enterprise demand for cloud-AI expertise.

Geographic focus

Japan (domestic enterprise market)

Patents and IP

Proprietary AppExchange apps: SmartVisca (business card management) and aVisca (online survey).

About Kaishi Horie (堀江海志)

Waseda University (Commerce, 2014). Founded 3 companies while at university; worked at a PR firm; joined SunBridge in 2018, served as COO leading the cloud integration business before becoming Representative Director & CEO in March 2026.

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